coverage jobs in Makati

As a Territory & Account Coverage (TAC) Specialist at Softchoice, you will play a critical role in the success of our Sales organization. Reporting to the Manager, Territory & Account Coverage, your primary focus will be partnering with sales leadership to optimize business performance, drive growth, and improve productivity across your assigned sales...

Maxicare Healthcare Corporation in Makati is seeking a dedicated customer service professional to support LOA reviews, explain coverage details, and assist admitted members during MAG discussions. You will handle escalations with internal and external partners, propose practical solutions, and guide members to Maxicare networks and exclusive...

The Philippine Daily Inquirer, Inc. is seeking a Multimedia Producer to create videos and multimedia content for INQUIRER.net and its social channels, under the guidance of the Video Team Head.You will supervise and collaborate with team members on story pitching, research, shoots, and post-production, and mount live coverages in coordination with the News...

Latte Recruitment in Makati is seeking a Guest Relations Representative (Rotating/Float) to cover leave and absences for the GRR team, including rest days for the Marketing Specialist and GRR Rotating Representative. This role also fills weekend evening gaps and weekday graveyard shifts, ensuring seamless guest service across channels.The ideal candidate is...

Platintel in Manila is seeking a Team Leader to oversee three Global Operations Centre agents, manage day-to-day workflow, triage incidents, and serve as a conduit between frontline staff and senior management. This role follows a Wednesday-to-Sunday roster with weekend coverage, on-site collaboration, roster management, and escalation of complex issues to...

Private Advertiser in Metro Manila seeks a Logistics Coordinator – Carrier Sales to drive load coverage, source carrier capacity, negotiate competitive rates, and ensure end-to-end execution from booking to delivery. The role emphasizes building carrier relationships, hitting monthly volume goals, and leveraging tech like loadboards and real-time tracking...

Onward Worldwide Management & Consultancy in Makati is seeking a responsive team member to provide shift coverage for the GRR team during emergency leaves and scheduled absences.You will cover Marketing Specialist and GRR rotating representatives, respond to STR guest inquiries within SLA windows, monitor Respond.io and OTA channels, and ensure thorough...

HRTx Inc. is seeking a skilled Social Media Content Creator to manage multi-platform content, plan campaigns, and live-cover events. You will work with production and marketing teams to gather materials and ensure consistent brand storytelling. The role requires 2–4 years of experience in social media management, strong copywriting, and hands-on content...

RCBC is seeking a proactive candidate for a Service Manager/Service Officer role in Makati. The incumbent will act in the absence of senior staff, uphold BSP/AML regulations, and drive customer service excellence to meet total customer satisfaction. The position may require assignments across different branches within the area.The role emphasizes compliance...

A leading chat support service provider is seeking dedicated Chat Support Specialists based in the Philippines. This role involves providing rapid, knowledgeable responses to customer inquiries, maintaining high resolution rates, and engaging meaningfully with clients. Successful candidates will be fluent in English, have experience with platforms like...

Who we are: iScale Solutions is a Managed Outsourcing and Staff Augmentation provider with operations in the Philippines, Madagascar and Singapore. While some of our customers operate a staff augmentation setup with full control, others rely on fully outsourced teams letting us handle all deliverables. Day to day, we...

About OneByZeroOneByZero is a Frontier Systems Integrator building agentic AI systems for leading banks, telcos, insurers, and retailers across Asia Pacific. We work on mission-critical problems for organizations operating the region's financial and digital infrastructure. Operating exclusively on AWS, we combine deep technical expertise with strong...

Responsibilities: Deliver The Exceptional Experience: Bring our brand promise to life by providing professional, empathetic, and immediate availability to every consumer and dealer. Multi-Channel Support: Act as the first point of contact, handling task-switching seamlessly between inbound calls, emails, and live chat for both consumers (B2C) and...

JOB SUMMARY The Senior Quality Assurance Architect/Engineer plays a pivotal role in ensuring the delivery of high-quality applications by developing and implementing a robust Quality Assurance process. The architect leads and mentors the Quality Assurance team, collaborates closely with the Application Development teams, and ensures...

Responsibilities: ​ ● Manage daily attendance, staffing, queue coverage, and peak-hour protection. ● Monitor phone, email, and chat performance and take action before service levels fail. ● Coach agents on call control, AHT, hold time, quality, customer ownership, attendance, and adherence. ● Support...

Who we are: iScale Solutions is a Managed Outsourcing and Staff Augmentation provider with operations in the Philippines, Madagascar and Singapore. While some of our customers operate a staff augmentation setup with full control, others rely on fully outsourced teams letting us handle all deliverables. Day to day, we thrive...

At iScale Solutions, we build dedicated teams that help businesses streamline operations and deliver exceptional service. As we expand our presence in the healthcare sector, we are building a talent pool for upcoming Durable Medical Equipment (DME) / Healthcare Back Office Support operations serving U.S. healthcare providers. We are looking for...

PRIMARY FUNCTION: Capable of providing shift coverage for the GRR team during emergency leaves and scheduled absences.Cover Marketing Specialist and GRR Rotating Representative rest daysCover the weekend evening gapWeekday graveyard coverage during leave eventsRespond to all STR guest inquiries during covered shifts within required SLA windowsMonitor...

JOB REQUIREMENTS: Bachelor’s Degree holder With 3 years of work experience in Insurance such as HMO and Financial or any related role. With work experience in Insurance Company or Finance Industry is a plus Amenable to attend face to face interview Amenable to work on site JOB RESPONSIBILITIES: To assess clients' financial situations, current coverage,...

Minimal to zero supervision to review, evaluate, and process Letters of Authorization (LOA) following established procedures and professionally explain coverage and non-coverage details during Member’s Availment Guide (MAG) discussion with admitted members.Analyze escalations and address concerns related to internal and external partners regarding...