content processing agent- wfo

Job Title: BPO Trainer About the Role:We are looking for an experienced and versatile Call Center Trainer to support our growing team of customer service and support agents. You will lead onboarding and ongoing training sessions focused on product knowledge, customer service excellence, communication skills, and call handling techniques. Your goal is to...

The OPEX Specialist plays a key role in driving continuous improvement across our eCommerce department. You will oversee the operational excellence improvement initiatives, identify new opportunities for efficiency and quality gains, and ensure the successful implementation and measurement of these operational excellence initiatives. Your work will directly...

About the job Process Trainer (MOA Pasay) | Onsite Work Setup: 100% Onsite (MOA Pasay)Work Schedule: Graveyard shift (8PM-5AM or 9PM-6AM) Responsibilities: Must be college graduateMinimum 2 years of experience in the BPO industryAt least 1 year of experience as a Process Trainer (Life Insurance background preferred)Ability to transfer knowledge, develop...

Job Title: BPO Trainer About the Role We are looking for an experienced and versatile Call Center Trainer to support our growing team of customer service and support agents. You will lead onboarding and ongoing training sessions focused on product knowledge, customer service excellence, communication skills, and call handling techniques. Your goal is to...

Overall Purpose: Facilitates training programs that may include product training, company background and industry policies.  Implementing Training assessments and monitoring trainee performance through established measurements.   Responsibilities: Develops and executes the end to end process  for all  required training programs from a content delivery...

Concentrix Philippines is seeking a Learning & Development Specialist – Payments & Banking to design and deliver audit‑ready training for frontline agents supporting a regulated fintech/payments product. This role goes beyond HR—it’s about building a versioned learning system that banks and regulators rely on. You’ll lead curriculum redesign,...

Department: Training Reporting to: Lead Trainer/Manager   Compensation Band/Level: 3A    Company Summary:  Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing...

Job Description Commercial Underwriting We are looking for a Commercial Underwriting professional with 4+ years of experience in General Insurance and strong hands-on experience in underwriting large corporate accounts. The ideal candidate should have a good understanding of commercial underwriting and risk assessment. This is an excellent opportunity for...

Note: Night Shift (9 PM-6 AM), Hybrid (First 3 months of training are onsite) Role Overview The Operations Assistant Manager is responsible for improving agent productivity, quality, and career growth within the Customer Support team. This role focuses on performance coaching, metric analysis, and workflow optimization to ensure agents meet SLAs, KPIs, and...

Note: Night Shift (9 PM-6 AM), Hybrid (First 3 months of training are onsite) Role Overview The Operations Assistant Manager is responsible for improving agent productivity, quality, and career growth within the Customer Support team. This role focuses on performance coaching, metric analysis, and workflow optimization to ensure agents meet SLAs, KPIs, and...

Note: Night Shift (9 PM-6 AM), Hybrid (First 3 months of training are onsite) Role Overview The Operations Assistant Manager is responsible for improving agent productivity, quality, and career growth within the Customer Support team. This role focuses on performance coaching, metric analysis, and workflow optimization to ensure agents meet SLAs, KPIs, and...

Note: Night Shift (9 PM-6 AM), Hybrid (First 3 months of training are onsite) Role Overview The Operations Assistant Manager is responsible for improving agent productivity, quality, and career growth within the Customer Support team. This role focuses on performance coaching, metric analysis, and workflow optimization to ensure agents meet SLAs, KPIs, and...

Note: Night Shift (9 PM-6 AM), Hybrid (First 3 months of training are onsite) Role Overview The Operations Assistant Manager is responsible for improving agent productivity, quality, and career growth within the Customer Support team. This role focuses on performance coaching, metric analysis, and workflow optimization to ensure agents meet SLAs, KPIs, and...

Note: Night Shift (9 PM-6 AM), Hybrid (First 3 months of training are onsite) Role Overview The Operations Assistant Manager is responsible for improving agent productivity, quality, and career growth within the Customer Support team. This role focuses on performance coaching, metric analysis, and workflow optimization to ensure agents meet SLAs, KPIs, and...

HIRING: SENIOR OPERATIONS AND ADMIN VIRTUAL ASSISTANT 📍 Location: Fully Remote – Philippines 🕒 Schedule: Part-Time | AU Time Zone ⏱ Type: Part-Time – Approximately 20 hours/week About the Role We are seeking a senior, proactive and highly organised Operations & Admin Virtual Assistant to take ownership of the day-to-day operations behind both...

HCL Technologies Philippines Inc is seeking a Process Trainer to deliver all required training programs, including new hire training, continuous learning, and policy-based instruction. The role ensures agents achieve proficiency upon graduation and supports leadership with coaching and floor-level guidance.The candidate will design content, develop...

Job Summary We're looking to add an advanced N8N & AI Automation Specialist to build, debug, and optimize the automation systems that drive our growing e-commerce and content operation. You'll own our existing n8n workflows, embed AI tools and agents throughout our processes, and stack the right automation to cut out manual work as we scale across TikTok...

Job Summary We're looking to add an advanced N8N & AI Automation Specialist to build, debug, and optimize the automation systems that drive our growing e-commerce and content operation. You'll own our existing n8n workflows, embed AI tools and agents throughout our processes, and stack the right automation to cut out manual work as we scale across TikTok...

About the role We are looking for a Knowledge Base Specialist with experience in Training, Quality Assurance, and auditing to help maintain accurate, effective, and easy-to-use knowledge resources for our operations. Key responsibilities Create, update, and maintain knowledge base articles, SOPs, process guides, and training materials Review existing...

Job Overview Position: Full-Time Remote CopywriterType: Full-time, RemoteReports to: Owner and Content Strategy Director About our Client Our Client is a cutting-edge content marketing agency that builds and executes comprehensive content flywheels for businesses to maximize their discoverability across AI search engines, social platforms, and...