cloudstaff technical support jobs in Manila

DescriptionJob Description:Provide Level 1 field support and Remote support for servers (SR650 V3).Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.Maintain documentation and ensure proper part return per Lenovo standards.Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs).Replacement of approved...

Qualifications - BS degree in Information Technology, Computer Science or relevant field - Proven work experience as a Technical Support Engineer, Desktop Support Engineer, It Help Desk Technician or similar role - Good understanding of computer systems, mobile devices and other tech products - Ability to provide step-by-step technical help, both written...

Technical Support Location: Tondo, ManilaWork Arrangement: Onsite Job Overview We are looking for a skilled, customer-focused, and solutions-oriented Technical Support professional to provide technical assistance, troubleshooting, repair, and product support to customers and internal teams. The ideal candidate has strong knowledge of computer hardware,...

Job Description:Provide Level 1 field support and Remote support for servers (SR650 V3).Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.Maintain documentation and ensure proper part return per Lenovo standards.Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs).Replacement of approved CRUs/FRUs per...

Core Responsibilities First Point of Contact: Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or ticketing system.Issue Identification: Gather information from users to understand and diagnose technical problems or issues they are experiencing.Technical Troubleshooting: Provide basic troubleshooting and...

DUTIES & RESPONSIBILITIESEssential Responsibilities and DutiesProvides First and second-line investigation and diagnosisResolves and closes incidents/service requests as per Service desk procedures & allocated timelinesEscalates unresolved incidents/service requests within agreed timescalesLogs relevant incident/service request details per Service desk...

JOB DESCRIPTIONResponsible for performing initial diagnosis and troubleshooting of hardware and software issues for products and brands supported by the company. Logs service cases into the system, generates case IDs, and processes parts requests as needed. Conducts replacement of defective parts, completes repair activities, and closes service cases in...

On-site - Manila Fresh Graduate/Student Bachelor Full-time Responsibilities Troubleshooting - Identify and troubleshoot basic technical issues related to hardware, software, or network connectivity. This includes diagnosing problems, guiding users through solutions, or escalating issues to higher level support when necessary. Help Desk ticketing -...

On-site - Manila Fresh Graduate/Student Bachelor Full-time Job Description Medical Reimbursement Government Mandated Benefits Insurance Health & Wellness Health Insurance, Life Insurance Professional Development Job Training Responsibilities Responsible for Onsite/Field support on installing, diagnosing repairing, maintaining and upgrading all...

Essential Responsibilities and Duties Provides First and second-line investigation and diagnosis Resolves and closes incidents/service requests as per Service desk procedures & allocated timelines Escalates unresolved incidents/service requests within agreed timescales Logs relevant incident/service request details per Service desk procedures ...

NETWORK AND SERVERS Ensuring daily network availability and connectivity Physical checking of network equipment and server availability Server capacity monitoring and logging USERS AND WORKSTATION SETUP PC/Laptop setup installation Email account creation SYSTEM ADMINISTRATION AND MANAGEMENT TASK CCTV monitoring and reviewing Network setup and maintenance...

The Technical Support Engineer help resolve technical issues within different components of computer systems and other network-related IT problems. Primary Duties/Function: Candidate must possess at least a Bachelor's/College Degree in Information Technology/Computer Science/Computer Engineering or any equivalent With at least 1-3 years' previous IT...

On-site - Manila 1-3 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits An IT professional manages, maintains, and secures an organization's computer systems, networks, and software to ensure operational efficiency. Core responsibilities include troubleshooting hardware/software, managing data storage, installing new technologies, and...

Role: Technical Support Priority Location: Philippines, South Africa, Latin America Working Hours: Monday-Friday, 8:00am- 5:00pm CST Target Start Date: ASAP (Urgent Hiring) The final offer is at the client’s discretion and will depend on the candidate’s interview result, skills, and experience. About the Company: A managed cybersecurity and IT services...

Job Description:Role OverviewProvide technical and customer support to users of the Lofty platform through email, chat, and inbound calls. Your role is to resolve issues efficiently, guide users on platform usage, manage escalations through JIRA, and ensure clients receive timely updates until resolution.Key ResponsibilitiesHandle support requests via email,...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Provides technical support to customers, field engineers, and certified technicians who are diagnosing, troubleshooting, repairing, and debugging complex computer systems and/or complex software. Responds to...

Discover your 100% YOU with MicroSourcing! Position: Technical Support AnalystWork setup: Hybrid | Night shift Location: Eastwood, Quezon City Why join MicroSourcing? You\'ll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...

It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description: About Ingram MicroIngram Micro powers the global IT ecosystem—connecting technology vendors, partners, and businesses to unlock the full promise of innovation. With operations reaching over 90% of the world’s population and our digital platform, Ingram Micro...

OverviewProvide technical support to sales teams and customers by addressing inquiries and resolving product-related issues.Assist in the preparation of sales presentations, demonstrating product features and benefits to potential clients.Conduct market research to identify new opportunities and trends, supporting the sales strategy.Foster strong customer...

EDUCATIONAL REQUIREMENT:BS Computer Science/Information Technology or BS Computer Engineering or equivalentOTHER QUALIFICATIONS:Must have at least 1 - 2 years of IT-related tasks (computer and networking)Must have experience in setting up and troubleshooting PC hardware and mobile/handheld computersMust have hands-on experience in Standard Operating...