chat support associate jobs in Makati

OverviewOpen Door Professionals is looking for tech-savvy, solution-oriented individuals to join our team as Technical Support Agents. This is a great opportunity to grow your career in a supportive environment where your communication skills and technical know-how will make a real impact.ResponsibilitiesAssist clients in resolving technical issues related...

A communications consultancy in the Philippines is seeking detail-oriented individuals for the role of Email & Chat Online Assistants. This non-voice position requires responding to customer inquiries via email and live chat. The company provides comprehensive training, making this role suitable for beginners. Strong attention to detail and basic English...

ResponsibilitiesRespond to customer inquiries via email and chat ONLY.Provide accurate information about products and services.Resolve customer issues and complaints efficiently.Maintain detailed records of customer interactions.Collaborate with team members to enhance service quality.Meet performance metrics and contribute to team goals.Qualifications /...

ResponsibilitiesAnswer customer inquiries via phone, email, or chatResolve complaints and provide effective solutionsProcess orders, payments, and refundsAssist with product and service supportMaintain accurate customer records in the systemCommunicate clearly and follow company guidelinesUpsell or cross-sell products and servicesCoordinate with other teams...

Work Setup: Monday to Friday, Full OnsiteLocation: MakatiIndustry: Events Key Responsibilities: Deliver technical support for computers, applications, email, networks, printers, and other IT equipment. Set up, configure, maintain, and troubleshoot company hardware and software. Manage user accounts, access permissions, IT assets, and technical records....

Foundever® is hosting a blended chat and voice support opportunity in Makati. Open to high school graduates or university degree holders, with at least 6 months of contact center experience. Strong English communication is required, and candidates must be willing to work on site in Makati.Prepare SSS and PAG-IBIG details for faster processing. Join our...

Responds to various member queries captured from the digital and social media platforms of Philcare (Member Gateway, Facebook, Twitter, Email, Livechat, and Heyphil)Handles Outpatient Approvals to support the spill over of calls from the call centers.Issues Letter of Authorization (LOA) based on the authorized limits, guidelines and protocols of Philcare...

Work Setup: Monday to Friday, Full OnsiteLocation: MakatiIndustry: Events Key Responsibilities: Deliver technical support for computers, applications, email, networks, printers, and other IT equipment. Set up, configure, maintain, and troubleshoot company hardware and software. Manage user accounts, access permissions, IT assets, and technical records....

About the role This role involves supporting IT infrastructure operations under the guidance of Associate or Senior staff. You will assist in deploying application releases, provide technical support, monitor alert systems, and support recovery tasks from infrastructure or software failures. Day-to-day responsibilities include verifying backups, conducting...

About the Job Location : Makati Corporate Title : Rank and File Work Arrangement : Onsite Our Retail BankingTeam is looking for experienced professionals to join us in Makati with the role of Sales Support Associate. In this role, you will support the end-to-end mortgage loan fulfillment process by reviewing applications, coordinating client...

I. PURPOSE Responsible for the installation, maintenance, troubleshooting, and support of auxiliary systems and structured cabling infrastructure to ensure reliable network connectivity and system availability, in alignment with TGI competencies. II. DUTIES AND RESPONSIBILITIES Install, test, label, and maintain structured cabling systems (copper, fiber,...

Kambi Group plc is a leading B2B provider of premium sports betting services to licensed gaming operators. Our services provide an end-to-end solution for operators wanting to launch a standalone Sportsbook or bolster their existing offering with an innovative sports betting product. From front-end user interface to customer intelligence, risk management and...

- Interact with customers via online chat platforms, addressing their inquiries and delivering prompt, accurate information. - Refer unresolved concerns to the relevant department or supervisor, following company guidelines. - Keep current with company products, services, policies, and procedures to ensure precise customer assistance. - Stay updated on...

A customer service company is seeking a supervisor for their chat support team in Makati. The role requires at least one year of experience in customer support and a background in leadership. Responsibilities include overseeing team operations, ensuring KPIs are met, and coaching team members. Must be willing to work onsite and motivate a dynamic team....

University of St. La Salle is hiring Non-Voice Agents to join our growing team. No experience?No problem—training is provided. Your role will be to assist customers through live chat, answering questions and resolving issues in a professional and friendly manner. Responsibilities include responding to customer inquiries via chat, providing accurate...

On-site - Makati 3-5 Yrs Exp Bachelor Full-timeJob DescriptionEmployee Recognition and RewardsPerformance Bonus, IncentivesGovernment Mandated BenefitsInsurance Health & WellnessHMOCompany: A global outsourcing firm providing scalable offshore and nearshore staffing solutions, specializing in customer support and back-office operations to help businesses...

We're looking for EMAIL SUPPORT REPRESENTATIVES for our Makati SiteCompany Name: OPEN ACCESS BPOLocation: 7th Floor Robinson Summit Center Bldg, Ayala Avenue, Makati CityWork Setup: OnsiteJob Description: You will be the first point of contact in providing support and answering product functionality inquiries via email.Qualifications:have 1.5 years of...

About The RoleAs a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account.This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.About The...

DUTIES & RESPONSIBILITIES: 1. Provide first-level technical and non-technical support to Market Participants. 2. Handles user access management (ex. creation, deletion, modification and password reset of user credentials). 3. Perform security and system parameters task. 4. Provides support during testing. JOB SPECIFICATIONS: 1. Basic knowledge in Microsoft...

Work Setup: Monday to Friday, Full OnsiteLocation: MakatiIndustry: Events Key Responsibilities:Deliver technical support for computers, applications, email, networks, printers, and other IT equipment.Set up, configure, maintain, and troubleshoot company hardware and software.Manage user accounts, access permissions, IT assets, and technical...