calltek

DescriptionJoin CallTek for our Open Recruitment event! We are excited to announce opportunities across various roles within our dynamic company. This is your chance to meet our hiring managers, learn about the different career paths available, and showcase your skills and personality.What We Are Looking For: We are seeking passionate individuals ready to...

CallTek in the Philippines is seeking a Communications and Customer Service Trainer to design and deliver training programs for our global support teams. The role focuses on building communication skills, customer service excellence, and client relationship management.You will facilitate classroom, virtual, and blended sessions, develop materials, and...

CallTek is seeking an Entry-Level IT Security Analyst to provide first-line review and analysis of alerts from Wazuh, Bitdefender, and approved tools. You will validate context, review logs, inspect devices, gather evidence, and follow defined incident-management procedures.The role works under the IT Security Manager, handling containment, escalation, and...

CallTek, Inc. is seeking a Network Support Specialist in Cebu City to monitor network health, triage alerts, and coordinate with on-site staff for physical checks.The role involves remote troubleshooting, basic diagnostics, and escalating unresolved issues to vendors when necessary. You will work on-site with a shifting schedule, requiring foundational...

CallTek is seeking a secure IT incident management specialist to minimize disruption and restore services quickly across Windows, Linux, networks, and servers. You will monitor events, classify incidents by severity, and ensure detailed root-cause documentation and timely resolutions.The role requires a bachelor's degree in a related field and hands-on...

CallTek in the Philippines is seeking a motivated BPO Supervisor to lead a customer service team, drive performance, and ensure service quality. You will coach agents, monitor KPIs, and coordinate with operations to meet client targets.The role is onsite with shifting schedules, including weekends and holidays. The ideal candidate has 1–2 years of...

CallTek in the Philippines is seeking a Technical Support Specialist II to troubleshoot advanced IPTV, DISH SmartBox, and hospitality entertainment systems, acting as the escalation point for Level 1 support and collaborating with vendors, engineering, and hotel management.You will analyze logs, configure devices, coordinate outage responses, and mentor...

CallTek, Inc. is seeking a Training and Quality Assurance Supervisor to oversee training and QA functions at our General Santos office. The role involves developing and managing training programs while ensuring the quality of service delivery through effective QA practices.The ideal candidate will demonstrate strong leadership abilities, excellent...

CallTek, Inc. is seeking a Network Engineer to join their Corporate Connectivity team. The ideal candidate will have experience in networking, wireless design, and cloud connectivity, supporting both Windows and Linux environments. Responsibilities include designing and supporting LAN, WAN, WLAN, and SD-WAN environments and collaborating with systems and...

Calltek is seeking a Network Engineer (T3) to design, configure, and maintain complex network infrastructure in Cebu City. You will troubleshoot advanced issues, monitor performance, and collaborate with multiple IT teams to implement secure, scalable solutions. You will mentor junior engineers, document configurations, and participate in capacity planning...

CallTek is hosting a General Santos site event for Technical Support Engineers. You will troubleshoot, diagnose, and resolve customer issues across diverse systems, software, and hardware, following standard procedures and escalating complex cases when needed. The role emphasizes on-site participation, with a shift schedule and opportunities for growth...

CallTek, Inc. in General Santos is seeking a technically minded individual to join our on-site team as a Technical Support Engineer. You will troubleshoot, diagnose, and resolve customer issues across systems, software, and hardware, following standard procedures to escalate unresolved problems to internal departments. We welcome applicants with a Bachelor's...

CallTek, Inc. is seeking an Entry-Level IT Security Analyst in Cebu City to review security alerts from Wazuh, Bitdefender, and other tools. You will validate context, inspect logs, and gather evidence while following approved response procedures. The role works under the IT Security Manager, handling initial incident analysis, containment support, and...

CallTek, Inc. in Cebu City is seeking an MSP Trainer to design, deliver, and continuously improve technical, operational, and security training within a 24/7 MSP environment. This role ensures onboarding, standardized processes, and current knowledge across tools, industry trends, and account-specific needs. The ideal candidate combines hands-on MSP...

Calltek is seeking a skilled Network Engineer (T3) to maintain and enhance our network infrastructure, serving clients efficiently. You will tackle complex networking challenges, provide expert support, and collaborate with cross-functional teams to implement robust network solutions. The ideal candidate has a bachelor's degree in CS/IT, 3–5 years in...

Calltek invites a skilled Network Engineer (T3) to maintain and enhance our network infrastructure, ensuring strong connectivity for clients and efficient operations. You will tackle complex networking challenges and collaborate with cross-functional teams to implement robust solutions. The role emphasizes mentoring junior engineers, documenting...

CallTek, Inc. is looking for a skilled technician in Cebu City to perform configuration and maintenance of PBX systems, troubleshoot network infrastructure, and provide technical support to end users. The ideal candidate should have an IT or Computer Science degree and experience with SIP, RTP, and voice codecs. Additionally, knowledge in Zoom Phone and...

DescriptionAs a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You’ll work with different systems, software, hardware and follow standard procedures to escalate unresolved issues to the appropriate internal departments. What We Are Looking For: We are...

CallTek in the Philippines seeks a Business Systems Associate to maintain and update its NetSuite system. The role focuses on preparing reports and providing analysis to support decision making, while ensuring data accuracy and consistency across NetSuite. The ideal candidate should be detail-oriented, organized, and able to communicate effectively in...

As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You’ll work with different systems, software, hardware and follow standard procedures to escape unresolved issues to the appropriate internal departments. What We Are Looking For: We are seeking...