call center supervisor

The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams of Representatives who are able to provide exceptional customer service, deliver consistent sales results, and execute tasks effectively. The Supervisor will be accountable...

Supervisor, Call Center Operations The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams of Representatives who are able to provide exceptional customer service, deliver consistent sales results, and execute tasks effectively....

The Call Center Supervisor is responsible for organizing and directing the daily activities of a tech support call center operation, ensuring consistent service quality and sales results. Duties and Responsibilities Manage and direct the daily activities and long‑term success of Representatives through coaching, training, development, and performance...

The Call Center Supervisor is responsible for organizing and directing the daily activities of a tech support call center operation, ensuring consistent service quality and sales results. Duties and Responsibilities Manage and direct the daily activities and long‑term success of Representatives through coaching, training, development, and performance...

The Call Center Supervisor is responsible for organizing and directing the daily activities of a tech support call center operation, ensuring consistent service quality and sales results.Duties and ResponsibilitiesManage and direct the daily activities and long‑term success of Representatives through coaching, training, development, and performance...

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Team Supervisors are responsible for overseeing the day-to-day activities of their team and ensuring they are...

ResponsibilitiesThe Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams of Representatives who are able to provide exceptional customer service, deliver consistent sales results, and execute tasks effectively.The Supervisor will...

Job Description: HMO Call Center Supervisor Job Summary: Responsible for supervising daily HMO call center operations to ensure efficient customer service, accurate benefit information, timely medical assistance, and achievement of operational targets. Oversees team performance, ensures compliance with company policies, and coordinates with internal...

Nityo Infotech Inc. is seeking a senior Team Lead to manage a Quezon City call center team onsite, guiding daily operations and ensuring SLA compliance. The role requires strong leadership and communication skills with experience in a fast-paced contact center environment. The position is full-time with shifting schedules and immediate availability, based in...

iQor Philippines is seeking a supervisory call center professional to lead a team handling customer questions, complaints, and product/service troubleshooting. You will hire, train, and evaluate agents, driving adherence to standards and continuous improvement. With 3+ years in call center settings (collections/sales/customer service/technical support) and...

Asurion in Cebu City is hiring a Supervisor, Call Center Operations, responsible for leading tech support teams to provide exceptional customer service and meet sales goals. The role includes coaching Representatives, analyzing performance metrics, and ensuring quality standards. The ideal candidate will have a Bachelor's degree and at least one year of...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

MCI Careers is looking for experienced Customer Service Supervisors in Metro Manila, Philippines. This full-time, on-site position involves leading a team of 15-25 customer service agents, ensuring high-performance standards and call quality. Ideal candidates should have at least 8 years of call center experience or 1 year in management, possess strong...

iQor Philippines in Iloilo is seeking an experienced Call Center Supervisor to oversee staff, assign tasks, motivate performance, and assess outcomes. You’ll ensure agents respond effectively to customer questions and issues while upholding service standards. The role requires 3+ years in call center operations, with at least 1 year in supervision. A high...

Call Center Reservations Supervisor - Cebu City About the job Call Center Reservations Supervisor - Cebu City Position: Reservations Supervisor (Cebu) | Onsite Work Setup: Onsite in Cebu City Shift: No Fixed Schedule Requirements: Bachelor's degree in Business Administration, Hospitality, or a related field Minimum of 3 years experience in reservations,...

WNS Careers - Philippines is seeking an experienced scheduling and workforce management professional to oversee operations in a call center environment. You will manage intraday scheduling, SLA adherence, HR-compliant shift plans, and offline time allocations. Responsibilities include building daily/weekly rosters from forecasts, coordinating with...

MCI is hiring an Experienced QA Supervisor to lead QA efforts across multiple BPO campaigns. You will supervise QA analysts, ensure client standards are met, and drive continuous improvements in service quality. The role emphasizes coaching, data-driven insights, and collaboration with Operations and Training to implement quality initiatives. A strong QA...

iQor in the Philippines seeks an experienced Call Center Supervisor to oversee staff, assign tasks, motivate and discipline employees, and assess performance. The role requires hiring, training, and preparing agents to respond to customer questions and troubleshoot problems with services or products.Strong leadership and a commitment to customer service are...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...