call center

A CSR is responsible for assisting customers with inquiries, concerns, complaints, and service requests through phone, chat, or email. The role involves providing accurate information, resolving issues, processing requests, documenting customer interactions, and ensuring a positive customer experience. CSRs are also expected to follow company policies, meet...

QUALIFICATIONS / REQUIREMENTS - College Graduate of any course - With at least 6 months BPO experience — Voice or Non-Voice accepted - Good English communication skills - Good customer service and problem-solving skills - Basic computer and typing skills - Willing to work onsite - Willing to work on shifting schedules - Can start...

Join our team as a Customer Service Representative! You’ll assist customers via phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues. We’re looking for individuals with excellent communication skills, strong listening abilities, and basic computer proficiency. Main Responsibilities Manage inbound...

Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Why Pick Us? Competitive Salary Exciting Performance Bonuses & Account Specific Allowances Career Advancement...

QUALIFICATIONS / REQUIREMENTS - High School Graduate - Old Curriculum accepted - No BPO experience required - Willing to work on a Non-Voice / Chat & Email Account - Willing to work on a Morning Shift - Good communication and basic computer skills - Can start ASAP

JOB DESCRIPTION: - Handle and carefully respond to all customer inquiries via inbound calls and email - Provide excellent customer service through active listening - Work with confidential customer information in a secure manner - Aim to resolve issues on the first call by being proactive - Appropriately and adequately communicate with...

Handle Communications: Manage high volumes of incoming and outgoing phone calls, emails, live chats, or text messages.Resolve Issues: Identify customer needs, troubleshoot technical or account problems, and deliver practical solutions. Can work on a night shift schedule

Responsible for handling customer inquiries, concerns, and requests through phone, chat, or email while providing professional and efficient service. Duties include assisting customers with account or service-related concerns, providing accurate information, processing requests, resolving issues, documenting interactions, and escalating complex concerns when...

Position: Pharmacist / Healthcare Account Specialist Industry: Business Process Outsourcing (BPO) / Healthcare Work Setup: Onsite or Hybrid, depending on the company Shift: Day Shift or Night Shift, depending on the account Key Responsibilities Handle inquiries related to prescription medications, pharmacy benefits, and healthcare services. Assist patients,...

Job Functions: • Handle customer inquiries and concerns through inbound calls and email. • Provide professional and personalized customer service through active listening and effective communication. • Safeguard and handle confidential customer information appropriately. • Resolve customer concerns efficiently and aim for first-call resolution...

JOB DESCRIPTION: - Handle and carefully respond to all customer inquiries via inbound calls and email - Provide excellent customer service through active listening - Work with confidential customer information in a secure manner - Aim to resolve issues on the first call by being proactive - Appropriately and adequately communicate with...

JOB DESCRIPTION: - Handle and carefully respond to all customer inquiries via inbound calls and email - Provide excellent customer service through active listening - Work with confidential customer information in a secure manner - Aim to resolve issues on the first call by being proactive - Appropriately and adequately communicate with...

About the role We are looking for motivated customer service enthusiasts to join our growing Cebu team as a Call Center Agent in a dynamic, high-growth environment. Key responsibilities Provide customer service support Handle shifting schedules including night shifts, weekends, and holidays About you High School Graduate (Old Curriculum) or Senior High...

"Job Responsibilities: provide excellent customer service to existing clients answer customer support calls update client database whenever necessary promote other products & services whenever necessary Job Qualifications: with or without call center experience high school diploma or equivalent; additional education or training in customer service is a plus....

The Call Center Supervisor is responsible for organizing and directing the daily activities of a tech support call center operation, ensuring consistent service quality and sales results. Duties and Responsibilities Manage and direct the daily activities and long‑term success of Representatives through coaching, training, development, and performance...

As a Customer Service Representative, you’ll assist customers with inquiries, returns, upgrades, and technical support, ensuring they have a smooth and positive experience with our products and services. Work can be onsite at our offices or remotely, depending on the role. Qualifications: At least HS (old curriculum) or SHS Graduate Good to excellent...

iQor (Fairview, Dasmarinas, Sta. Rosa Laguna) Also, please create a Viber account for faster communication. - Accepting at least Senior High School graduate and no BPO experience. - Amenable to work on site

We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills. Qualifications At least a high school graduate with a diploma/certificate Average to excellent...

Responsibilities Handle inbound and outbound calls professionally. Provide accurate information about products and services. Resolve customer inquiries and complaints effectively. Maintain detailed records of customer interactions. Collaborate with team members to improve service quality. Meet performance metrics and targets consistently. Continuously update...

On-site - Lapu-Lapu No Exp Required Diploma Full-time Responsibilities Handle incoming calls and respond to customer inquiries effectively. Provide exceptional customer service and support regarding product queries and issues. Utilize Salesforce and other tools for account management and customer tracking. Document all interactions and maintain...