call center

A CSR is responsible for assisting customers with inquiries, concerns, complaints, and service requests through phone, chat, or email. The role involves providing accurate information, resolving issues, processing requests, documenting customer interactions, and ensuring a positive customer experience. CSRs are also expected to follow company policies, meet...

QUALIFICATIONS / REQUIREMENTS - College Graduate of any course - With at least 6 months BPO experience — Voice or Non-Voice accepted - Good English communication skills - Good customer service and problem-solving skills - Basic computer and typing skills - Willing to work onsite - Willing to work on shifting schedules - Can start...

QUALIFICATIONS / REQUIREMENTS - College Graduate of any course - With at least 6 months BPO experience — Voice or Non-Voice accepted - Good English communication skills - Good customer service and problem-solving skills - Basic computer and typing skills - Willing to work onsite - Willing to work on shifting schedules - Can start...

JOB DESCRIPTION: - Handle and carefully respond to all customer inquiries via inbound calls and email - Provide excellent customer service through active listening - Work with confidential customer information in a secure manner - Aim to resolve issues on the first call by being proactive - Appropriately and adequately communicate with...

Responsible for handling customer inquiries, concerns, and requests through phone, chat, or email while providing professional and efficient service. Duties include assisting customers with account or service-related concerns, providing accurate information, processing requests, resolving issues, documenting interactions, and escalating complex concerns when...

Job Summary We are seeking a Customer Support Associate (Voice) to provide exceptional customer service by handling inbound and outbound calls. The role involves assisting customers with inquiries, resolving concerns, and delivering a positive customer experience while meeting quality and performance standards. Key Responsibilities Handle customer...

As a Customer Service Representative, you’ll assist customers with inquiries, returns, upgrades, and technical support, ensuring they have a smooth and positive experience with our products and services. Work can be onsite at our offices or remotely, depending on the role. Qualifications: At least HS (old curriculum) or SHS Graduate Good to excellent...

Position: Pharmacist / Healthcare Account Specialist Industry: Business Process Outsourcing (BPO) / Healthcare Work Setup: Onsite or Hybrid, depending on the company Shift: Day Shift or Night Shift, depending on the account Key Responsibilities Handle inquiries related to prescription medications, pharmacy benefits, and healthcare services. Assist patients,...

Join our team as a Customer Service Representative! You’ll assist customers via phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues. We’re looking for individuals with excellent communication skills, strong listening abilities, and basic computer proficiency. Main Responsibilities Manage inbound...

Job Functions: • Handle customer inquiries and concerns through inbound calls and email. • Provide professional and personalized customer service through active listening and effective communication. • Safeguard and handle confidential customer information appropriately. • Resolve customer concerns efficiently and aim for first-call resolution...

JOB DESCRIPTION: - Handle and carefully respond to all customer inquiries via inbound calls and email - Provide excellent customer service through active listening - Work with confidential customer information in a secure manner - Aim to resolve issues on the first call by being proactive - Appropriately and adequately communicate with...

Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Why Pick Us? Competitive Salary Exciting Performance Bonuses & Account Specific Allowances Career Advancement...

"Job Responsibilities: provide excellent customer service to existing clients answer customer support calls update client database whenever necessary promote other products & services whenever necessary Job Qualifications: with or without call center experience high school diploma or equivalent; additional education or training in customer service is a plus....

QUALIFICATIONS / REQUIREMENTS - High School Graduate - Old Curriculum accepted - No BPO experience required - Willing to work on a Non-Voice / Chat & Email Account - Willing to work on a Morning Shift - Good communication and basic computer skills - Can start ASAP

We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills. Qualifications At least a high school graduate with a diploma/certificate Average to excellent...

Job Description Employee Recognition and Rewards Incentives Government Mandated Benefits Insurance Health & Wellness HMO Work-Life Balance Flexible Hours Read More Assist customers by answering inquiries and resolving issues related to products and services. Provide excellent customer service while maintaining a positive attitude. Document...

Crescendo Staffing and Business Consulting Inc. On-site - Muntinlupa No Exp Required Bachelor Full-time Job Description Employee Recognition and Rewards Equity Incentive Plan, Commission, Performance Bonus Government Mandated Benefits 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays Professional Development Job Training A call center...

On-site - Manila No Exp Required High/Senior High School Full-time Job Description Employee Recognition and Rewards Holiday Gifts, Incentives Government Mandated Benefits Insurance Health & Wellness Life Insurance Professional Development Job Training Read More Description Provide exceptional customer service by responding to inquiries and...

A Call Center Manager manages and leads the overall call center operations, with the primary role of ensuring efficient workforce utilization, appropriate staffing and scheduling, and consistent achievement of operational performance targets. TASKS: Managing the day-to-day planning, operations, and problem-solving of the call center to meet required targets...

JOB DESCRIPTION: - Handle and carefully respond to all customer inquiries via inbound calls and email - Provide excellent customer service through active listening - Work with confidential customer information in a secure manner - Aim to resolve issues on the first call by being proactive - Appropriately and adequately communicate with...