cae technology services

Job Context IWG is the global leader in the provision of serviced office facilities (www.IWG.com).  Our supply chain covers all of the world’s major ISPs alongside many local carriers. IWG operates as one of the world’s largest ISPs. providing reliable and cost-effective internet services to our clients as part of our serviced office proposition. We...

Job Context IWG is the global leader in the provision of serviced office facilities ( Our supply chain covers all of the world’s major ISPs alongside many local carriers. IWG operates as one of the world’s largest ISPs providing reliable and cost‑effective internet services to our clients as part of our serviced office proposition. We deploy services...

Company Profile: One of the most trusted companies specializing in securing websites, devices, and online transactions through advanced digital certificate technologies is currently expanding its team. The company serves clients across various Asian and European countries and is now looking for a Mandarin Technical Specialist to join their growing...

We are looking for an IT Service Delivery Lead to join our Global Technology team at Manulife Global Solutions. In this role, you will lead assigned technology teams and take accountability for day-to-day service delivery outcomes, ensuring priorities are managed, deliverables are completed, and service level commitments to the In-Market Business Partners...

Provides First and second-line investigation and diagnosisResolves and closes incidents/service requests as per Service desk procedures & allocated timelinesEscalates unresolved incidents/service requests within agreed timescalesCommunicates with client regarding incident progressEnsures tickets are always updated until issues are resolvedManaging,...

ResponsibilitiesReceive, prioritize and respond to user calls identifying and requiring major software or hardware problems and issuesReceives calls from users to resolve simple and complex computer software and hardware problemsProvides services including inquiries of how to set up and use specific software, technical printer, word processing, electronic...

We are looking for an IT Service Delivery Lead to join our Global Technology team at Manulife Global Solutions. In this role, you will lead assigned technology teams and take accountability for day-to-day service delivery outcomes, ensuring priorities are managed, deliverables are completed, and service level commitments to the In-Market Business Partners...

Responsibilities • Receive, prioritize and respond to user calls identifying and requiring major software or hardware problems and issues • Receives calls from users to resolve simple and complex computer software and hardware problems • Provides services including inquiries of how to set up and use specific software, technical printer, word...

Role:IT Service Desk Site:BGC Work Setup:OnsiteEssential Responsibilities and Duties Provides First and second-line investigation and diagnosis Resolves and closes incidents/service requests as per Service desk procedures & allocated timelines Escalates unresolved incidents/service requests within agreed timescales Logs relevant incident/service request...

Company Profile: A well-established global organization in the healthcare sector, committed to delivering quality solutions about medical and healthcare products and services to customers across different markets. With a growing presence in the Philippines, the company is looking for a Mandarin Bilingual professional to become part of its dynamic and diverse...

Company Profile: A well-established global organization in the healthcare sector, committed to delivering quality solutions about medical and healthcare products and services to customers across different markets. With a growing presence in the Philippines, the company is looking for a Mandarin Bilingual professional to become part of its dynamic and diverse...

Company Profile: A well-established global organization in the healthcare sector, committed to delivering quality solutions about medical and healthcare products and services to customers across different markets. With a growing presence in the Philippines, the company is looking for a Mandarin Bilingual professional to become part of its dynamic and diverse...

About this role:Wells Fargo is seeking a Technology Operations Senior Manager.In this role, you will:Manage and develop teams of individual contributors and managers in roles with moderate complexity and risk in Technology OperationsManage the operational outcomes of key IT services delivered by network services and operations, database services,...

PwC Acceleration Center Manila is seeking a Technology Managed Services Director to lead the strategic direction and delivery of outsourced solutions. You will manage delivery teams, programs, and performance, while driving continuous improvement in processes, tools, and services.You will build executive relationships, promote automation, and collaborate...

HTU in Pasig is seeking a capable IT/Tech Ops support professional to assist AGS teams and PMOs with daily program activities. You will help provisioning for ACUMEN IWP, manage service requests and incidents in Salesforce, and ensure licenses and access are tracked accurately.This role emphasizes customer service, documentation, and teamwork in a fast-paced...

Job Description The Associate ITSM Analyst for Service Request and Catalog Management will serve as a subject matter expert (SME) for IT service and access request processing, including the evaluation of requests and coordination for the fulfillment of such requests. The role will also assist in supporting the end-to-end lifecycle management of IT service...

Candidate should have minimum of 17+ yrs. experienceShould have Global Service Desk domain experience managing a team of 200+ FTE across multiple geo’sComfortable with working in night shifts as per business requirementExperience in performing client facing role and maintain high level of customer satisfactionExposure to project financial management, top...

About This Role Wells Fargo is seeking a Technology Operations Senior Manager. In This Role, You Will • Manage and develop teams of individual contributors and managers in roles with moderate complexity and risk in Technology Operations • Manage the operational outcomes of key IT services delivered by network services and operations, database...

Responsibilities• Receive, prioritize and respond to user calls identifying and requiring major software or hardware problems and issues• Receives calls from users to resolve simple and complex computer software and hardware problems• Provides services including inquiries of how to set up and use specific software, technical printer, word processing,...

EXL Service Philippines, Inc. seeks a Senior Manager, Global Technology Service Delivery to lead end-to-end technology service delivery across multiple business units and locations. The role ensures SLAs, OLAs, and KPIs are met while driving a customer-centric culture of quality and reliability. The position requires 10+ years in IT with at least 5 in...