bpo quality

We are hiring for BPO Quality Analysts ASAP Location is either BGC or Masinag, Antipolo Shifting Schedule Salary is up to 35K Requirements: At least HS Grad1-2 years QA background in a call center environmentMust have handled an International Financial AccountGood commsCan start ASAP

Position: Quality Analyst - Travel Sales (Cebu) | OnsiteAccount Type: Travel Sales Start Date: ASAP Support Type: Voice Work Arrangement: 100% Onsite (Cebu) Shift & Rest Days: Night Shift Educational Qualification: At least a second-year college student or higher Work Experience: 2 to 4 years of overall experience1 to 2 years of experience in...

Key Responsibilities Oversees the QA department’s activities, ensuring the effective delivery of programs and initiatives aligned with individual, operational, and client requirements. Receives and interprets QA directives from clients, cascades requirements to relevant departments, and leads the implementation of necessary programs. Prepares and...

Select how often (in days) to receive an alert: Create AlertReview claims transactions and provide feedback to claims processors. Improve process efficiency & quality for existing and new processes through analysis and design of workflows and business processes.Key Responsibilities:Review medical documents, policy documents, policy history, claims history,...

We are hiring for a Deal Desk Quality Manager/Operations Manager for a client located in Mandaluyong This is an onsite work with shifting schedule, with a salary of up to 120K At least 3 years of Leadership Experience and 1 year of experience in Order Management or Order to Cash would be non negotiable Candidate must possess at least have completed 2...

**Job Description:** Review claims transactions and provide feedback to claims processors. Improve process efficiency & quality for existing and new processes through analysis and design of workflows and business processes. **Key Responsibilities:** Review medical documents, policy documents, policy history, claims history, system notes and apply the...

Job Description Responsible and accountable for the achievement of business performance through effective leadership and management of the Quality Assurance functions and teams Responsible for the ongoing development and management of team members’ performance and capability. Overall responsibility for design and delivery of quality framework,...

Job Description Responsible and accountable for the achievement of business performance through effective leadership and management of the Quality Assurance functions and teams Responsible for the ongoing development and management of team members’ performance and capability. Overall responsibility for design and delivery of quality framework, ensuring...

DescriptionWork Setup: Onsite (McKinley, Taguig)Urgency: UrgentStatus: ActiveAccount/Category/Campaign: Quality AssuranceWe are looking for an experienced QA Manager who can drive quality performance, strengthen coaching strategies, and elevate customer experience across operations.The Role: Lead quality monitoring for calls, email, and chat while...

SUMMARY TheQuality Supervisor supervise the quality team and ensure performance measures are at desired service level standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Meet or exceed all quality initiatives/goals by ensuring processes are inspected regularly Performs escalation actions occur within appropriate time frames and are tracked internally ...

SUMMARYTheQuality Supervisor supervise the quality team and ensure performance measures are at desired service level standards.ESSENTIAL DUTIES AND RESPONSIBILITIESMeet or exceed all quality initiatives/goals by ensuring processes are inspected regularlyPerforms escalation actions occur within appropriate time frames and are tracked internallyInspects...

TASQ is looking to fill an on-site position for a QA Manager for Retail ASAP. The pre-screening interview will take place over the phone. About the job QA Manager for Retail (Makati) Shift: Shifting Schedule Work setup: Onsite (Makati) Requirements: Hiring Team wants to see that level of experience in multi program and multi site management for QA. Six...

About the job BPO Quality Analyst - Cebu City Position: Quality Analyst - Travel Sales (Cebu) | OnsiteAccount Type: Travel Sales Start Date: ASAP Work Arrangement: 100% Onsite (Cebu) Shift & Rest Days: Night Shift Educational Qualification: At least a second-year college student or higher Work Experience: 2 to 4 years of overall experience 1 to 2 years of...

Job Description Responsible and accountable for the achievement of business performance through effective leadership and management of the Quality Assurance functions and teams (Monitor and govern PRE processes to ensure consistency and quality standards) Responsible for the ongoing development and management of team members' performance and capability....

Transcom Worldwide Philippines, Inc. is hiring a Quality Manager for the Iloilo site. You will lead quality improvement initiatives, coordinate with clients and vendors, and drive adherence to quality processes across teams. The role requires a Bachelor’s degree and 2+ years in BPO quality control/assurance; Six Sigma certification is a plus. Expect active...

Company DescriptionATAIN is a leading next-gen customer experience company, specializing in AI-led transformative experiences for global brands. With a focus on digital and human intelligence, ATAIN manages end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, ATAIN employs over 25,000 specialists across 30 delivery...

About the job: Quality Assistant Manager (Alabang) | Onsite Work Setup: Alabang (Onsite) Shift: Shifting Schedules Responsibilities: Financial assessments and revenue health.Process Management: Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. identify the internal pain areas in client...

VXI Global Holdings B.V. (Philippines) is seeking a QA Supervisor to oversee the QA department’s activities and ensure delivery of programs aligned with client requirements. You will receive QA directives from clients, cascade them to relevant departments, and lead the implementation of necessary programs, calibration sessions, and continuous improvements....

BPO Quality Assurance Manager for Retail - Makati Job Openings BPO Quality Assurance Manager for Retail - Makati About the job BPO Quality Assurance Manager for Retail - Makati TASQ is looking to fill an on-site position for a QA Manager for Retail ASAP. The pre-screening interview will take place over the phone. About the job QA Manager for Retail (Makati)...

RC Low Human Resource Consultancy OPC is seeking a Quality Analyst (QA) for our Pasig City-based BPO team. The role focuses on ensuring service quality across customer interactions and supporting ongoing agent performance improvements.You will monitor calls, chats, and emails, score performance with QA scorecards, and provide feedback and coaching while...