bpo manager

TASQ is urgently seeking an on-site Japanese Assistant Contact Center Manager for its location in Quezon City. The pre-screening interview will be held over the phone. **Position Overview: Japanese Assistant Contact Center Manager** **Experience Requirements:** - Proficient in sales, especially in digital marketing (including consultative selling and...

Roles and Responsibilities Provides front-line supervision to an operational team of 35 or more employees Supervised team typically responsible for manging US healthcare Payer claims adjudication process Assigns work to direct reports. Recommends and takes actions hiring, firing, promotion, and disciplinary recommendations. Supervises team ensuring the...

About the RoleWe're looking for an experienced Operations Manager to lead contact center operations, develop high-performing leaders, and build strong client relationships. In this role, you'll be responsible for driving operational excellence, achieving business objectives, and ensuring exceptional service delivery while fostering a culture of continuous...

Position: Workforce Manager (MOA Pasay) | OnsiteWork Setup: 100% Onsite Work Location: MOA Pasay Work Schedule: Monday to Friday, 5 AM - 4 PM (may vary based on business needs, especially for AU Program) Responsibilities: Develop monthly, daily, and interval forecasts by analyzing historical data and considering factors like special events, seasonality,...

About the job: Assistant Manager - Retail (Cebu) | Onsite Nature Of the Account: Retail Start Date: 12-Sep Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: 24x7 Educational Requirement: 2nd year completed / College Graduate Work Experience: 4 to 6 years experience as a Team Lead in any voice LOBs (preferably in the...

About the job: HR Manager (Ortigas) | Onsite Work Setup: 100% Onsite Schedule: shift Location: Ortigas Non-negotiables: At least 3 years' experience as HR Manager in a BPO setupMust have experience with end-to-end talent acquisition for both volume and support leadership for BPO rolesChampion in ER, EE, and Comp & Ben Responsibilities: Develop and execute...

Job Summary: We are seeking an experienced and strategic BPO Operations Manager to join our team, responsible for managing daily operations and client management for a team of 150 people. The successful candidate will have a proven track record of driving operational excellence, managing client relationships, and leading high-performing...

About the job Assistant Manager - Ops (MOA Pasay) | Onsite Work Setup: 100% onsite Shift Schedule: UK Timezone (3pm-12am/4pm-1am MNL) Requirements: 2 years TL/People management experienceDomain expertise - any of Energy/Utilities- CS, Billing

BPO Training Manager Bravissimo Resourcing Inc. | Onsite | Eastwood, Quezon City We are seeking an experienced and dedicated BPO Training Manager to oversee, design, and execute comprehensive training programs, specializing in Service Desk accounts. The manager will be responsible for new hire training end-to-end, managing large-scale ramp-ups across various...

On-site - Quezon City | 1-3 Yrs Exp | Bachelor | Full-time Job Description Employee Recognition and Rewards Performance Bonus, Incentives Government Mandated Benefits Insurance Health & Wellness HMO COMPANY PROFILE: An Indian multinational company providing IT services, consulting, and digital solutions to global enterprises. Position: Operations...

Role Summary The BPO Manager is accountable for end-to-end service delivery, operational excellence, and client satisfaction across healthcare payer BPO workstreams. This role leads multi-functional teams spanning Claims, Enrollment & Billing, Provider Operations, Product Configuration, Contact Center, Clinical management ensuring SLA adherence, quality,...

Job Description: Discover your 100% YOU with MicroSourcing! Position: BPO Operations Manager Work setup: Hybrid | Day shift Location: Eastwood, Quezon City Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life...

Core ResponsibilitiesOperations & Delivery: Ensure successful execution of site operations aligned with SLAs, KPIs, and quality standards.Client Governance: Act as the primary point of contact for client reviews, communication, and risk escalations.Resource Optimization: Work with workforce management (WFM) to plan staffing, handle ramp-ups, and minimize...

Client Contract and CommunicationAssists the Senior Manager, Account Operations as a strategic driver for the clientAssists the Senior Manager, Account Operations in developing and maintaining partnerships with clients toincrease business and client satisfactionDevelop and maintain client rapport and complete satisfaction with contract and customer...

Job Description: Operations Manager – BPOPosition: Operations ManagerDepartment: OperationsReports To: Director of Operations / Site DirectorEmployment Type: Full-TimePosition SummaryThe Operations Manager is responsible for overseeing the daily performance of assigned BPO accounts and ensuring that operational, financial, quality, and client objectives...

About the job: HRBP Manager (MOA Pasay) | Hybrid Work Setup: Hybrid (twice a week), but additional onsite presence is required based on business needs such as DOLE hearings, groundwork, or addressing employee complaints | Location: MOA Pasay Work Schedule: Mid-shift Responsibilities: Resolution of end-user issues timely with minimal escalationsCompletion...

FBC Asia Pacific Inc. is seeking a results-driven Business Development Manager to drive revenue growth in the BPO and outsourcing sector. This role owns the full sales lifecycle, from outbound prospecting to deal closure and account expansion.You will collaborate with Sales, Marketing, Operations and Leadership to execute strategic initiatives, engage...

About the role We are seeking a Sales Operations Manager - BPO to join our dynamic team in Mandaluyong City, Metro Manila. This is a full-time position that plays a crucial strategic role in optimizing our sales operations and supporting the growth of our business process outsourcing division. As Sales Operations Manager, you will be responsible for...

DescriptionWork Setup: Onsite (Mandaue, Cebu)Work Schedule: 8pm - 5amWe are looking for a results-driven Sales Manager  who thrives in the fast-paced world of outbound telecommunications. You will oversee and guide our tele sales agents in delivering exceptional customer experience while consistently achieving strong sales results. Key...

TASQ is hiring an on-site HR onboarding manager for a position in Taguig. The pre-screening interview will be conducted by phone.Benefits:Quarterly Performance Bonus 24 Leaves annually Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire Outstanding career development opportunities and fast track career progression...