bfsi

We are seeking an experienced Senior Trainer (BFSI) to design and deliver impactful training programs across Banking, Financial Services, and Insurance. The role involves onboarding and upskilling teams, driving performance through product, process, compliance, and soft‑skills training, and continuously improving training effectiveness through assessments...

The Associate Director, Customer Service will drive culture, process, and performance improvements while leading a large team delivering customer interactions across multiple channels. This role balances strategic leadership, operational efficiency, financial oversight, and regulatory compliance to elevate customer experience and business performance.Provide...

Description / Requirements Job title: Quality Assurance LOB: Banking, Financial Services, and Insurance (BFSI) Account: Financial/ Credit Card Location: On-site in Taguig Work Timing: Shifting Salary: 33,000 - 38,000 basic / 2,000 allowance Target start date: Immediately/Asap The Quality Assurance BFSI is responsible for monitoring and evaluating customer...

DescriptionOversee daily operations within the BFSI (Banking, Financial Services, and Insurance) sector.Develop and implement operational strategies to improve efficiency and productivity.Manage teams to ensure high performance and accountability in achieving targets.Collaborate with other departments to streamline processes and enhance service...

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Share Job Description We are seeking an experienced Senior Trainer (BFSI) to design and deliver impactful training programs across Banking, Financial Services, and Insurance. The role involves onboarding and upskilling teams, driving performance through product, process, compliance, and soft‑skills training,...

Work with a market leader driving financial trust and inclusion. Shape revenue strategy in a fast‑growing, digital finance landscape. About Our Client Our client is a major player in the financial services sector, recognized for its forward‑thinking approach and strong focus on delivering meaningful impact to its customers. Operating in a dynamic,...

Nezda Global in Cebu City seeks an Associate Director of Customer Service to drive culture, process and performance while leading a large multi-channel team. The role balances strategic direction with operational efficiency and regulatory compliance to elevate customer experience and business results.You will own the customer service P&L, manage budgets, and...

Location: Taguig - PH (Work from Office) Process: Training – Capability Development Grade: E2 Number of positions: 01 Role & Responsibilities: Need Analysis & Strategy: Identify training needs across departments, analyze employee skills, and develop comprehensive training strategies. Program Development: Create, update, and manage training...

BPO Team Leader (Voice & Chat) | Utilities / Telecom / BFSI | Up to ₱65K | BGC Company: Tata Consultancy Services Location: Taguig City – BGC Work Setup: Full On-site Shift: Day Shift / Night Shift (24/7 Operations) Salary Range: ₱50,000 – ₱65,000 Headcount: 10 Interview Process: Virtual Job Summary We are looking for an experienced Contact Center...

OverviewDescription: Manage and lead a team of customer service representatives, ensuring they are equipped with the necessary skills and resources to deliver outstanding service.ResponsibilitiesMonitor and analyse key performance metrics to identify opportunities for process improvement and drive operational excellence.Collaborate with cross-functional...

Metacom Careers is hiring a Customer Service Representative in Quezon City, Philippines. No prior experience required; 0–2 years welcomed. You will provide excellent service to BFSI clients, handle inquiries across channels, and help resolve issues promptly.Join a team that values accuracy in records, collaboration to improve processes, and a positive,...

Location: Taguig - PH (Work from Office) Process: Training – Capability Development Grade: E2 Number of positions: 01 Role & Responsibilities: Need Analysis & Strategy: Identify training needs across departments, analyze employee skills, and develop comprehensive training strategies. Program Development: Create, update, and manage training materials,...

Description / Requirements Job title: Quality AssuranceLOB: Banking, Financial Services, and Insurance (BFSI)Account: Financial/ Credit CardLocation: On-site in TaguigWork Timing: ShiftingSalary: 33,000 - 38,000 basic / 2,000 allowanceTarget start date: Immediately/Asap The Quality Assurance – BFSI is responsible for monitoring and evaluating customer...

BPO Team Leader (Voice & Chat) | Utilities / Telecom / BFSI | Up to ₱65K | BGC Company: Tata Consultancy Services Location: Taguig City – BGC Work Setup: Full On-site Shift: Day Shift / Night Shift (24/7 Operations) Headcount: 10 Interview Process: Virtual Job Summary We are looking for an experienced Contact Center Team Leader to lead and manage a team...

Description Manage and lead a team of customer service representatives, ensuring they are equipped with the necessary skills and resources to deliver outstanding service. Monitor and analyse key performance metrics to identify opportunities for process improvement and drive operational excellence. Collaborate with cross-functional teams to develop and...

A recruitment company is seeking a Senior Trainer for Credit Card Operations to design and deliver training programs in the banking and financial sector. Responsibilities include conducting training, evaluating effectiveness, and coaching agents. Candidates should have at least 2 years in a BPO trainer role and must possess a bachelor's degree or equivalent...

Teleperformance in the Philippines is seeking a motivated Customer Service Representative to join our BFSI account on site. You will assist customers with banking and financial service inquiries and deliver accurate information to ensure a smooth experience.The role requires a high school graduate, with at least 6 months of customer contact experience,...

Position: Head – Fund Accounting Experience: 15+ years of relevant experience in fund accounting, preferably within Alternative Investment Funds, Asset Management, Fund Administration, or Financial Services. Qualification: Chartered Accountant (CA) – mandatory. Role Overview: We are seeking an experienced Head of Fund Accounting to lead the fund...

A leading recruitment firm in Cebu City is seeking an Operations Manager to oversee customer service representatives and ensure excellence in service delivery. You'll monitor performance metrics, collaborate with teams to improve customer experience, and support team development. Candidates should have strong leadership experience in a BPO environment, data...

A leading HR firm is seeking a Quality Assurance professional in Taguig to monitor customer interactions within Banking, Financial Services, and Insurance. This role requires conducting audits for compliance with FCRA, FDCPA, and PCI-DSS, analyzing quality trends, and recommending process improvements. The ideal candidate will have a Bachelor's degree or...