bfsi

As Director of Operations, you'll lead our call centre serving the Banking, Financial Services, and Insurance (BFSI) vertical, driving operational excellence, optimising performance, and ensuring exceptional customer service across our BFSI business lines. What you’ll be doing Oversee and direct the day-to-day operations of the BFS call centre, ensuring...

Location: Taguig - PH (Work from Office) Process: Training – Capability Development Grade: E2 Number of positions: 01 Role & Responsibilities: Need Analysis & Strategy: Identify training needs across departments, analyze employee skills, and develop comprehensive training strategies. Program Development: Create, update, and manage training materials,...

Description / Requirements Job title: Quality AssuranceLOB: Banking, Financial Services, and Insurance (BFSI)Account: Financial/ Credit CardLocation: On-site in TaguigWork Timing: ShiftingSalary: 33,000 - 38,000 basic / 2,000 allowanceTarget start date: Immediately/Asap The Quality Assurance – BFSI is responsible for monitoring and evaluating customer...

Role Objective We are seeking a driven and results-oriented Sales Manager, based in Manila, Philipines to accelerate revenue growth within the BFSI sector in the Southeast Asia region. The role focuses on acquiring new clients, expanding existing accounts, and driving end-to-end sales for data analytics and technology solutions. The ideal candidate will...

Job Title Trainer/Senior Trainer Credit Card Operations Job Details LOB: Banking, Financial Services, and Insurance (BFSI) Account: Financial/ Credit Card Location: On-site in Taguig Work Timing: Shifting Salary: 33,000 - 38,000 basic / 2,000 allowance Target start date: Immediately/Asap Role Overview The Senior Trainer BFSI is responsible for designing...

JOB TITLE: OPERATIONS MANAGER – BFSI (BPO) Account: BFSI Work Location: Onsite – Cebu City Shift: Graveyard Salary: Up to PHP 110,000 (maximum package only) ROLE SUMMARY The Operations Manager is accountable for end-to-end operational performance of a BFSI contact center account. This role demands strong leadership, financial services expertise,...

About the role As Director of Operations, you'll lead our call centre serving the Banking, Financial Services, and Insurance (BFSI) vertical, driving operational excellence, optimising performance, and ensuring exceptional customer service across our BFSI business lines. What you'll be doing Oversee and direct the day-to-day operations of the BFS call...

Description / Requirements Job title: Quality Assurance LOB: Banking, Financial Services, and Insurance (BFSI) Account: Financial/ Credit Card Location: On-site in Taguig Work Timing: Shifting Salary: 33,000 - 38,000 basic / 2,000 allowance Target start date: Immediately/Asap The Quality Assurance BFSI is responsible for monitoring and evaluating customer...

Description Manage and lead a team of customer service representatives, ensuring they are equipped with the necessary skills and resources to deliver outstanding service. Monitor and analyse key performance metrics to identify opportunities for process improvement and drive operational excellence. Collaborate with cross-functional teams to develop and...

About the Role We are looking for a skilled and motivated Healthcare, BFSI, Travel, Telco, CSR to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business...

DescriptionOversee daily operations within the BFSI (Banking, Financial Services, and Insurance) sector.Develop and implement operational strategies to improve efficiency and productivity.Manage teams to ensure high performance and accountability in achieving targets.Collaborate with other departments to streamline processes and enhance service...

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Share Job Description We are seeking an experienced Senior Trainer (BFSI) to design and deliver impactful training programs across Banking, Financial Services, and Insurance. The role involves onboarding and upskilling teams, driving performance through product, process, compliance, and soft‑skills training,...

Private Advertiser in Bonifacio Global City, Taguig, seeks a Senior Sales Manager/Sales Director to drive revenue growth through IT solutions for BFSI clients. You will present complex technologies to C-level executives and lead cross-functional teams to design customized IT solutions. The role requires 7–10+ years in IT solutions sales, with a strong...

E4 Software Services Pvt Ltd. in Mumbai is seeking a Functional Consultant with CRM expertise to join an on-site team. You will understand client processes, map requirements to product capabilities, and configure CRM modules.Responsibilities include demonstrations, training, testing, deployment, and post-implementation support. You will document...

Firstsource in Taguig, Philippines, is seeking an experienced Training Manager to lead capability development. The role covers needs analysis, program development, and delivery of both in-person and online sessions.You will supervise a team of trainers, measure outcomes, and report ROI to senior leadership. The position is on-site at the Taguig office with...

Provide customer support for BFSI accounts by handling inquiries, assisting with banking and financial service requests, resolving concerns, and delivering excellent customer service.QualificationsAt least 12 months of voice Customer Care Experience (CCE)High School Graduate or Senior High School GraduateGood communication and customer service skillsWilling...

A leading service provider in the financial sector is seeking a Quality Assurance professional to join their team in Taguig. This role focuses on ensuring compliance with banking and financial services standards through thorough monitoring and evaluating of customer interactions. Responsibilities include conducting audits, analyzing quality trends, providing...

BPO Team Leader (Voice & Chat) | Utilities / Telecom / BFSI | Up to ₱65K | BGC Company: Tata Consultancy Services Location: Taguig City – BGC Work Setup: Full On-site Shift: Day Shift / Night Shift (24/7 Operations) Salary Range: ₱50,000 – ₱65,000 Headcount: 10 Interview Process: Virtual Job Summary We are looking for an experienced Contact Center...

OverviewDescription: Manage and lead a team of customer service representatives, ensuring they are equipped with the necessary skills and resources to deliver outstanding service.ResponsibilitiesMonitor and analyse key performance metrics to identify opportunities for process improvement and drive operational excellence.Collaborate with cross-functional...

Concentrix is seeking a Senior Operations Manager to drive performance for BFSI accounts at UP Technohub in the Philippines. This on-site role requires strong leadership, analytics, and problem-solving skills to optimize service delivery and client outcomes.You will review program results, oversee hiring and development, and coordinate client communications....