asurion

The Senior Manager, Call Center Operations will lead a team of Managers by providing them with direction, support, and career development. Demonstrate innovation by enhancing or creating processes that will improve customer satisfaction, increase productivity, and improve the performance of all clients and teams. Improve team member satisfaction by...

Asurion is seeking an Operations Manager to lead a high-performing call center team in Cebu. You will drive sales, customer service, and operational metrics while coaching Supervisors and Representatives to deliver exceptional support for internal and external customers. You will collaborate with HR, Training, Workforce, and Quality to optimize processes,...

Asurion is seeking a Manager, Call Center Operations in Cebu City to lead Supervisors, guide coaching and development, and ensure exceptional service to customers and clients. You will drive sales, optimize processes, and align team performance with Asurion’s core values and contractual requirements. The role emphasizes coaching, data-driven improvement,...

Asurion Philippines seeks a customer service associate to handle high volumes of incoming calls, identify customer needs, and build trust through clear, neutral communication. You will provide accurate information and meet performance metrics while handling complaints with timely solutions.Strong teamwork, a positive attitude, and cultural fit with Asurion...

Asurion Philippines seeks a Manager, Call Center Operations to lead a Supervisors team, drive performance, and align with Asurion's core values. You will mentor staff, optimize processes, and ensure high standards of customer service, sales, and efficiency across the operation. The role requires strategic planning, cross-functional collaboration, and a focus...

Asurion in the Philippines is looking for a dedicated technician to perform regular assembly, testing, and preventive maintenance of company equipment. The role encompasses troubleshooting equipment processes, providing 24/7 support, and maintaining cleanliness and organization in the workspace.Asurion values its employees and emphasizes a culture of...

Asurion in the Philippines is looking for a dedicated technician to perform regular assembly, testing, and preventive maintenance of company equipment. The role encompasses troubleshooting equipment processes, providing 24/7 support, and maintaining cleanliness and organization in the workspace. Asurion values its employees and emphasizes a culture of...

Asurion in the Philippines is seeking a Technical Support Specialist to assist customers with various technical issues. The role demands strong customer service and problem-solving skills, ensuring each interaction meets high-quality standards. Candidates must have at least a high school diploma and experience in BPO technical support. A passion for...

JOB CODE PHL5106 Production Supervisor MANAGEMENT LEVEL 40 Supervisor DISCIPLINE REPORTS TO FSLA CLASSIFICATION Salary The Production Supervisor leads day-to-day manufacturing operations to meet safety, quality, and output goals. This role coordinates shift activities, aligns resources, and resolves issues to maintain schedule adherence and product...

## Operations Manager, Customer Solutions ICPApply: Onsite: Cebu: Full time: Posted Yesterday: ASU **Manager, Call Center Operations**For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We help people do more with their technology and stay...

Asurion is seeking an Operations Manager to lead a high-performing call center team in Cebu. You will drive sales, customer service, and operational metrics while coaching Supervisors and Representatives to deliver exceptional support for internal and external customers.You will collaborate with HR, Training, Workforce, and Quality to optimize processes,...

Asurion is a global tech solutions leader with a culture that values employees and focuses on helping customers stay connected across their everyday tech life. The role involves supporting customers by phone across applications, networks and devices, plus proactive outbound calls and inbound inquiries.Asurion emphasizes values: Customer First, One Team,...

Asurion Philippines seeks a Manager, Call Center Operations to lead a Supervisors team, drive performance, and align with Asurion's core values. You will mentor staff, optimize processes, and ensure high standards of customer service, sales, and efficiency across the operation.The role requires strategic planning, cross-functional collaboration, and a focus...

Manager, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from...

Manager, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from...

The Senior Manager, Call Center Operations will lead a team of Managers by providing them with direction, support, and career development. Demonstrate innovation by enhancing or creating processes that will improve customer satisfaction, increase productivity, and improve the performance of all clients and teams. Improve team member satisfaction by creating...

JOB CODE PHL5106 Production Supervisor MANAGEMENT LEVEL 40 Supervisor DISCIPLINE REPORTS TO FSLA CLASSIFICATION SalaryThe Production Supervisor leads day-to-day manufacturing operations to meet safety, quality, and output goals. This role coordinates shift activities, aligns resources, and resolves issues to maintain schedule adherence and product standards....

The purpose of the role is to help Asurion's customers "stay connected" with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks and technologies. The role will also undertake proactive outbound call work as well as take inbound calls. At least 1 year of experience in a...

Asurion is seeking a Senior Manager of Call Center Operations to lead and develop a team of managers, providing direction, support, and career growth. The role emphasizes innovation to improve processes that boost customer satisfaction and productivity, while aligning with Asurion's Core Values to retain leaders and representatives. The Senior Manager will...

ResponsibilitiesPerform regular assembly (fabrication, phone jigs), test (SW, ESD & instrumentation calibration) and preventive maintenance of company equipment including 5S, lubrication, UAT, etc. Follow standard practices and procedures such as those defined in the PM specification, calibration specification, WI, JA, FMEA, OCAP and others.Perform regular...