arch global services

Key Responsibilities Support the Artificial Intelligence (AI) & Data business team within Accenture Technology by conducting assessments of new service and product offerings, and offering general product counsel support as the business prepares offerings to go to market. Develop subject-matter expertise in AI & Data and act as point of contact, together...

Job Description: Ready to take your careerglobal? Make your mark at one of the biggest names in payments. We’re looking for a Service Desk Technician to join our ever-evolving Global Service Desk Team and help shape the future of global commerce. What you'll own Endpoint Support: Install, maintain, and optimize servers and end-user devices...

THIS ROLE IS A WORK FROM OFFICE SET UP OUT OF CLARK GLOBAL CITY PAMPANGA PHILIPPINES Position: Global Service Desk Engineer – Level 1 Location: Clark Global City Pampanga Suitable for: College graduates, BPO background or those looking to enter IT Industry Key Tasks: Ensure prompt resolution of logged incidents within agreed SLAs. Maintain professional...

About the role The Global Service Desk Analyst is responsible for providing technical support and incident resolution for employees across a global organization. This role serves as the first point of contact for IT-related concerns, ensuring timely resolution of hardware, software, system access, and network issues. The position manages incidents and...

Avaloq Philippines Inc. is seeking a Service Delivery Manager to govern and orchestrate end-to-end service delivery across multiple teams. You will bridge Service Management, AMS delivery, Projects, Release, and Test functions while avoiding operational execution. The role focuses on ownership clarity, risk visibility, and structured escalation. It requires...

Optum, a UnitedHealth Group company, seeks an IT leadership professional to drive Global ITSS Service Desk operations in the Philippines. You will manage incident and request handling across L1/L2 teams, align operations with strategic goals, and champion continuous improvement to elevate service quality. The role demands ITIL certification, 10+ years of...

Arcadis is seeking a Service Assurance Partner to drive key controls across Global Service Operations. The role focuses on incident coordination, change enablement, risk management and continuous improvement to ensure high-quality, resilient service delivery across global tech environments. The successful candidate will own processes, manage major incidents,...

Manulife Global Solutions is seeking an IT Service Delivery Lead to guide assigned technology teams and ensure day-to-day service delivery meets priorities and SLAs for in-market partners. This role partners with business and technology stakeholders in a hybrid setup with onsite presence three times per week in Metro Manila. You will own delivery tracking,...

MSCI Hong Kong Limited is seeking an Analytics Managed Services Specialist to support risk management clients globally. You will work with cross‑functional teams and clients to ensure data coverage, modeling, and reporting accuracy across securities and benchmarks. The role focuses on data validation, portfolio data modeling, and client training, with...

For 76 years, PUMA has developed fast products for the fastest athletes on the planets. Every day, our 21,000 employees across 120+ countries rally out SPEED & SPIRIT to deliver the iconic footwear, apparel and accessories capable of pushing sports and fashion forward. The PUMA world extends across Football, Running, Training, Fitness, Golf, Motorsports and...

A leading financial services company in Cebu City is searching for a Client Services Administrator to provide exceptional back-office support and serve financial planners. This role includes preparing reports, managing client communications, and maintaining seamless business operations. Applicants should have a relevant degree and a strong customer service...

About the role: As a Global IT Service Operations Analyst, you will act as the ‘first contact’ for end-users, raising service requests or operational escalations or reporting incidents. You will also be responsible for managing the on-boarding/off-boarding of all new users across all Lucy Group companies. Your responsibilities: Ensure all assigned...

Global Payments Inc. is seeking a Service Desk Technician to join our Global Service Desk Team in the Philippines. You will support endpoints, image devices, and help keep desktop/mobile environments running smoothly for a multinational user base. The role covers hardware and software troubleshooting, AD user management, MAC/MDM familiarity, and adherence to...

Your mission The Specialist IT Global Service Desk provides Level 1 remote and on-site IT support (hardware, software, network and security), owning incidents end-to-end with clear user communication, timely support, thorough documentation, and structured escalation to Level 2/3 teams as needed. The role contributes to service quality, knowledge management,...

Schneider Electric Philippines is seeking a Service Scheduling Coordinator to support North America Operations by coordinating orders, logistics, and service delivery with internal teams and external partners. You will manage backorders, provide delivery dates, and uphold contract obligations. Responsibilities include maintaining Siebel CRM data integrity,...

Uber in Manila is seeking a Service Quality Specialist for the Community Operations team. You will audit customer support interactions, identify root causes, and uphold global quality standards to ensure reliable service. You’ll lead calibration sessions, work with vendors and internal teams, and drive continuous improvement across coaching and processes....

Nestlé Business Services in Meycauayan, Bulacan, Philippines, seeks an Administration Supervisor to drive efficient service delivery and people management in a fast-paced, multicultural setting. The role focuses on SAP roles coordination, user account management, and ISIT support, with an emphasis on accuracy, reliability, and continuous improvement. The...

About this Position As a Global Print Services Manager, you will serve as a global subject matter expert for traditional printing services, driving operational excellence, service stability, and continuous improvement across Henkel's global printing environment. You will work closely with the Global Printing MSO, service delivery partners, country IT teams,...

Advanced Energy is seeking a Sr. Manager, IT Service Management to lead our global ITSM capability, including service desk operations, incident management, escalation governance, and knowledge management. The role partners with Infrastructure, Applications, Cybersecurity, Manufacturing IT, HR, and regional leaders to improve service quality and reduce...

System Developer Manager | Measurement and Report Arch Manager Job Openings System Developer Manager | Measurement and Report Arch Manager About the job System Developer Manager | Measurement and Report Arch Manager Overall Purpose: Ensure standard & adhoc reports are delivered accurately &on time. Coordinate across different teams to gather & document...