Jobs for application support at Manila

DescriptionJob Description:Acknowledge and respond to incidents within SLA timelinesReceive, log, and classify incidents based on Impact, Severity, and Priority (P1–P5)Perform initial diagnosis of application issues including DIFY agent availability, workflow execution, AI chatbot responses, execution logs, and SharePoint document ingestionEscalate...

**Discover your 100% YOU with MicroSourcing!** **Position:** 2nd Level Support  **Location:** Ortigas, Pasig  **Work setup :** WFH but will require onsite reporting during the training period for the first 1-3 months **Work schedule:** Nightshift but dayshift during training **Why join MicroSourcing?** **You'll Have** -...

DescriptionJob Description: Maintaining and upgrading software applications. Troubleshooting technical issues and providing solutions. Ensuring system security and stability. Assisting in the development and implementation of new software features. Communicating with developers, users, and other stakeholders. Performing system backups and data recovery...

Windows Infrastructure Support Analyst Position Description The Citco Group of Companies is a worldwide group of independent financial service providers serving the world's elite hedge funds, private equity and real estate firms, institutional banks, Global 1000 companies and high net worth individuals. Citco companies service these sectors around the world...

Key Responsibilities Provide support across multiple channels (phone, portal, email, chat) in line with SLA targets Troubleshoot issues across: Core application workflows and configuration Financial modules (e.g., GL, AP, AR, reporting, reconciliations) (if required) Data integrity, reporting, and system behaviour Investigate and resolve issues relating to...

Overview Application Support AnalystClients are at the heart of what we do so we have created a new position within the Support team to ensure sufficient focus and attention is provided for this critical team as we grow. As one of our first Application Support Analysts in the North America region, you will be on the front line, ensuring our...

As a Support Analyst at MRI Software, you will provide application support for our SaaS platforms, assisting clients across system configuration, data integrity, and business workflows including financial and operational processes. This role is suited to someone who can work independently, take ownership of issues end-to-end, and deliver a high standard of...

The CompanyCubic³ provides advanced software-defined vehicle solutions to over 200 countries around the world. Our powerfully smart connectivity enables leading automotive, agriculture, and transportation OEMs to deliver innovative new services and fully compliant in-vehicle experiences that customers desire, regardless of local market requirements.We...

Overview Our client, a premier worldwide group of independent financial service providers, is seeking an Application Support Analyst. This role is a key technical and business-oriented position within the IT Group, responsible for supporting global business units that serve elite hedge funds, private equity firms, and institutional banks. The ideal...

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting...

IT Application Support LeadReq number:R8381Employment type:Full timeWorksite flexibility:RemoteWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a...

We are a world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for an Application Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

Job Description: Troubleshoot and resolve technical issues related to hardware, software, and networking Install and configure hardware and software applications Monitor and maintain Cartrack application and systems to ensure their smooth functioning Collaborate with Global teams to implement and maintain IT projects Document technical procedures, user...

Job Description: Troubleshoot and resolve technical issues related to hardware, software, and networking Install and configure hardware and software applications Monitor and maintain Cartrack application and systems to ensure their smooth functioning Collaborate with Global teams to implement and maintain IT projects Document technical procedures, user...

About the job Application Support AnalystOverviewOur client, a premier worldwide group of independent financial service providers, is seeking an Application Support Analyst. This role is a key technical and business-oriented position within the IT Group, responsible for supporting global business units that serve elite hedge funds, private equity firms, and...

DUTIES AND RESPONSIBILITIES:Provides second-level support to queries and issues using the knowledge base in accordance with the incident management and request fulfillment process.Ensures that service incidents are acknowledged, escalated, and resolved according to the Service Level Agreement (SLA). Takes ownership of user problems and follows up on the...

Are you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills...

Ticket Management (Salesforce): Receives, acknowledges, tracks, and resolves incoming production support tickets via Salesforce, ensuring all incidents are properly documented and resolved within agreed Service Level Agreements (SLAs). Cross-Platform Troubleshooting: Digs into .NET backend services, APIs, databases, and native mobile codebases to identify...

Application Specialist (3 days RTO, midshift with quarterly nightshift) Responsibilities: Ensure smooth business application service operations by resolving issues in a timely manner. Facilitate smooth transition of application features from development to production environments. Actively develop continuous improvement initiatives and optimization of...

Clients are at the heart of what we do so we have created a new position within the Support team to ensure sufficient focus and attention is provided for this critical team as we grow. As one of our first Application Support Analysts in the North America region, you will be on the front line, ensuring our clients receive the exceptional service they have...