amazon connect

About the role The AWS Cloud Workforce & Routing Administration Specialist is responsible for the ongoing administration, optimization, and governance of routing, staffing, forecasting, and skill management within AWS-based contact center platforms. This role ensures that customer contacts are efficiently routed to the right resources at the right time...

This position is open to candidates based in Mexico and India only. Applications from outside Mexico or India will not be considered. Summary Avahi is an AWS Premier Tier Services Partner that builds AI-powered and cloud-native solutions for customers across industries. We are hiring an Amazon Connect Engineer to design and deliver custom cloud contact...

About the role The AWS Cloud Workforce & Routing Administration Specialist is responsible for the ongoing administration, optimization, and governance of routing, staffing, forecasting, and skill management within AWS-based contact center platforms. This role ensures that customer contacts are efficiently routed to the right resources at the right time...

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced...

Job Description We are seeking a skilled and proactive Production Support Engineer to join our cloud contact center team leveraging Amazon Connect . The ideal candidate will have hands-on experience with AWS Connect, Lex, Lambda and Amazon DynamoDB , and will be responsible for maintaining, monitoring, and enhancing our cloud-based customer service...

AWS - Amazon Connect Developer Location: Remote (WFH) - Greater Manila Area, Philippines Metro Area (with availability during US time zones)Job Summary:As Thunder continues to expand its AWS partnership, we’re growing our team in the Philippines and looking for an Amazon Connect Developer to help us build and optimize cutting-edge cloud solutions.This...

ConnectOS is hiring for a technical support role focused on Amazon Connect and AWS CX ecosystems in the Philippines. You will triage, investigate, and resolve client issues while maintaining clear communications and documentation. The position supports a Monday to Friday schedule in PHT and leverages our knowledge base to drive efficient resolutions. You...

Join Our Team Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team. As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to...

Concentrix is seeking a Cloud Support Engineer to provide Tier 1/2 production support for AWS environments (Amazon Connect, Lambda, S3). You will diagnose incidents, resolve issues within SLAs, and contribute to the knowledge base. The role requires 2+ years in cloud or contact-centre tech support, strong English communication, and willingness to collaborate...

Oowlish is seeking a Senior Amazon Connect Engineer to design and deliver enterprise-scale contact center and AI-powered solutions using Amazon Connect, Bedrock, and AWS serverless technologies. You will implement contact flows, AI agents, and integrations while collaborating with customer engineering teams on technical decisions, releases, and knowledge...

ConnectOS is hiring for a technical support role focused on Amazon Connect and AWS CX ecosystems in the Philippines. You will triage, investigate, and resolve client issues while maintaining clear communications and documentation.The position supports a Monday to Friday schedule in PHT and leverages our knowledge base to drive efficient resolutions. You will...

About the Role Spectrum One is seeking a highly skilled and experienced Senior Amazon Connect Architect / Engineer to lead the design, implementation, and optimization of our cloud-based contact center environment. In this role, you will be the primary subject matter expert for all things related to Amazon Connect and the surrounding AWS ecosystem. You will...

Una empresa tecnológica está buscando un/a Arquitecto/a Cloud especializado en Amazon Connect y GenAI para liderar el diseño e implementación de soluciones de comunicación avanzadas. Este rol clave requiere experiencia sólida en arquitecturas en AWS y habilidades en Inteligencia Artificial. El candidato ideal aportará su talento a un entorno innovador...

Una empresa tecnológica está buscando un/a Arquitecto/a Cloud especializado en Amazon Connect y GenAI para liderar el diseño e implementación de soluciones de comunicación avanzadas. Este rol clave requiere experiencia sólida en arquitecturas en AWS y habilidades en Inteligencia Artificial. El candidato ideal aportará su talento a un entorno innovador...

Una empresa tecnológica está buscando un/a Arquitecto/a Cloud especializado en Amazon Connect y GenAI para liderar el diseño e implementación de soluciones de comunicación avanzadas. Este rol clave requiere experiencia sólida en arquitecturas en AWS y habilidades en Inteligencia Artificial. El candidato ideal aportará su talento a un entorno innovador...

Una empresa tecnológica está buscando un/a Arquitecto/a Cloud especializado en Amazon Connect y GenAI para liderar el diseño e implementación de soluciones de comunicación avanzadas. Este rol clave requiere experiencia sólida en arquitecturas en AWS y habilidades en Inteligencia Artificial. El candidato ideal aportará su talento a un entorno innovador...

Una empresa tecnológica está buscando un/a Arquitecto/a Cloud especializado en Amazon Connect y GenAI para liderar el diseño e implementación de soluciones de comunicación avanzadas. Este rol clave requiere experiencia sólida en arquitecturas en AWS y habilidades en Inteligencia Artificial. El candidato ideal aportará su talento a un entorno innovador...

Una empresa tecnológica está buscando un/a Arquitecto/a Cloud especializado en Amazon Connect y GenAI para liderar el diseño e implementación de soluciones de comunicación avanzadas. Este rol clave requiere experiencia sólida en arquitecturas en AWS y habilidades en Inteligencia Artificial. El candidato ideal aportará su talento a un entorno innovador...

Una empresa tecnológica está buscando un/a Arquitecto/a Cloud especializado en Amazon Connect y GenAI para liderar el diseño e implementación de soluciones de comunicación avanzadas. Este rol clave requiere experiencia sólida en arquitecturas en AWS y habilidades en Inteligencia Artificial. El candidato ideal aportará su talento a un entorno innovador...

Una empresa tecnológica está buscando un/a Arquitecto/a Cloud especializado en Amazon Connect y GenAI para liderar el diseño e implementación de soluciones de comunicación avanzadas. Este rol clave requiere experiencia sólida en arquitecturas en AWS y habilidades en Inteligencia Artificial. El candidato ideal aportará su talento a un entorno innovador...