alta resources

0505 Human Resources Human Resources Director Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, National Capital Region, Philippines Summary The Human Resources Director has an integral role in the growth plan of Alta Resources in the Philippines. This position serves as a strategic business partner for the Philippine office in conjunction with the...

About the role Generally responsible for providing support in one or more significant functional Human Resources (HR) areas including, but not limited to, Employee Relations, Employee Engagement Programs, Training, and Organization Development, Culture Building, Corporate Communications, and special projects. Also, generally serves as the point person and...

JOB SUMMARYGenerally responsible for providing support in one or more significant functional Human Resources (HR) areas including, but not limited to, Employee Relations, Employee Engagement Programs, Training, and Organization Development, Culture Building, Corporate Communications, and special projects. Also, generally serves as the point person and takes...

Alta Resources Corp. is looking for a Human Resources Director located in Pasig City, Philippines. The role is critical in aligning corporate HR functions between US locations and the Philippines, managing talent acquisition, legal compliance, and organizational development. This position requires a Bachelor's Degree, a minimum of seven years experience in...

Alta Resources is hiring Customer Service Representatives, located at our Ortigas, Pasig City call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience inhealthcare and retail, or call center industries is...

Alta Resources is seeking a Team Leader to supervise Customer Care Representatives, drive performance metrics, and ensure quality service for clients and their customers. You will manage scheduling, training, escalations, coaching, and reporting to support client initiatives.The ideal candidate has a bachelor’s degree, at least two years in call center or...

Alta Resources Philippines Corporation is seeking an HR professional to support Employee Relations, Engagement, Training, and Organization Development. You will act as the Philippines HR lead in the absence of the HR Director, coordinating employee engagement activities and corporate communications. The role requires a Bachelor's degree and 3–5 years of...

Summary The Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi-faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages...

Alta Resources (Philippines) Corporation seeks a Workforce Management Analyst to optimize forecasting, staffing and schedule compliance for client programs. You will work with Program Directors to assess absenteeism and call volumes while managing data analytics across multiple databases. Role requires a Bachelor's degree, 2+ years in a call center and...

Alta Resources (Philippines) Corporation seeks a Workforce Management Analyst to optimize forecasting, staffing and schedule compliance for client programs. You will work with Program Directors to assess absenteeism and call volumes while managing data analytics across multiple databases. Role requires a Bachelor's degree, 2+ years in a call center and...

Alta Resources in Pasig City, Philippines is seeking a Business Analyst responsible for sourcing data, building and maintaining reports, and analyzing operational performance. The role emphasizes creating insightful visualizations, publishing daily, weekly, and monthly reports and scorecards, and communicating trends and outliers to senior leaders.Candidates...

Alta Resources (Philippines) Corporation is seeking a Senior Trainer who will lead the client program training, develop, review and deliver modules, and monitor quality communication across the team.You will partner with the Training Team Lead to launch new processes, products and extensions, then train the staff. The role requires delivering instructor-led...

Alta Resources is hiring a Senior Customer Care Representative to deliver high-quality service to customers via phone and email. The role includes handling escalated calls, ensuring data accuracy, supporting client processes, and providing product knowledge to resolve complex issues promptly.The position also involves training teammates, handling compliance...

Alta Resources in Pasig City, PH is seeking a Data Auditor to support client and Care Representative teams by monitoring calls, coaching, and preparing regular reports. You will analyze data, identify improvements, and collaborate with leadership and client teams to ensure program success.The role requires a Bachelor’s degree and at least one year in a...

Alta Resources (Philippines) Corporation is seeking a Quality Assurance Team Leader to drive QA monitoring, training, and performance across programs. You will lead a team, manage escalations, analyze metrics, and align with client objectives.The role requires a Bachelor's degree, 2+ years in call center or customer service, 3+ years QA experience, 2+ years...

Alta Resources (Philippines) Corporation is seeking an Accounts Receivable and Revenue Manager to lead invoicing and maintain our automated invoicing system. You will build data queries, validate large data sets in SQL, and work with Senior Leadership and Program Managers to drive accurate billing and timely invoicing.You will own the invoicing software,...

Alta Resources (Philippines) Corporation is seeking an experienced payroll leader to ensure quality performance and coordinate all activities to complete global payroll processes. You will analyze payroll information and prepare company and governmental reports in a timely and accurate manner for US, Philippines, and other locations.The role requires 5+...

Alta Resources (Philippines) Corporation is seeking a Senior Customer Care Representative in Metro Manila to deliver high quality customer service via phone, email and mail. The role resolves complex issues, provides product support, and supports escalations while ensuring timely, accurate handling of member inquiries.The position requires at least two years...

Summary The Senior Data Quality Specialist will be responsible for ensuring the data quality of the team meets the standards of the client. The Senior Data Quality Specialist provides professional, quality, and "best in class" service for existing or prospective consumers and client by using a consultative approach that reflects the culture and...

Job Description: Alta Resources is Hiring! Summary The Senior Customer Care Representative will provide high quality, professional, and “best in class” customer service to current and prospective consumers through phone, mail, e-mail. Responsibilities include handling inbound/outbound calls, data quality review, admin responsibilities, working to resolve...