Customer Service Agent

5 hours ago

Manila, Metro Manila, Philippines Temu Full-time

Job description:

1.Handle basic customer service inquiries related to orders, returns, and general concerns. 2.Assist with general support tasks as needed.

3.Manage assigned customer cases until resolution.

4.Address customer concerns using a customer-first approach and escalate complex issues when necessary.


Requirment:

1.High school diploma or equivalent required; college education or degree is preferred.

2. Experience in Customer Service is an advantage.

3.Strong written English communication skills, strong data entry skills.

4.Detail-oriented and organized. Ability to follow processes and meet deadline.

5. Ability to work in a fast-paced environment.

6. Willingness to work rotating shifts and holidays.