Account Manager

About Finom

Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile‑first platform.

We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth financing round from General Catalyst, a long‑term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.

Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI‑enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.

At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.

About the Role

As an Account Manager you’ll own a book of accounts across European markets. This isn’t a passive renewal role. We want someone who treats the portfolio like a sales territory – proactively growing wallet share, identifying upsell and cross‑sell moments, and building the kind of client relationships that make churn a non‑starter.

You’ll be measured on what matters: expansion revenue, ARPA growth, and voluntary churn. If you’re the type who reads the book every Monday morning and spots the opportunity before the client asks – this is your seat.

What you’ll do

• Own a portfolio of high‑value SMEs clients across European markets and drive sustainable revenue growth from it
• Proactively engage your book – outreach, QBRs, check‑ins – not just reacting to inbound requests
• Identify and execute upsell and cross‑sell opportunities across Finom's product suite (plans, card spend, invoicing, credit)
• Build genuine relationships with decision‑makers and be the person they call when something needs sorting
• Use account data, usage signals, and portfolio trends to inform your outreach priorities and commercial conversations – gut feel is a start, but data is what makes it repeatable
• Monitor account health signals and intervene early on at‑risk accounts before churn becomes likely
• Maintain a clean pipeline and activity tracking in Salesforce – no black holes
• Use Modjo call intelligence to sharpen your own performance and contribute to team learning
• Work closely with onboarding, product, and support to make sure clients get what was promised

What you’ll bring

• Minimum 2 years in account management in fintech or B2B SaaS
• Former outbound or business development experience – you know how to open a conversation and create urgency without being pushy
• Commercially sharp – you think in terms of revenue per account, expansion potential, and portfolio mix, not just satisfaction scores
• Use data to make decisions – whether that’s spotting a usage drop before it becomes a churn risk or identifying the right moment to have a plan upgrade conversation
• Comfortable working in a fast‑moving environment where the playbook is still being written in places
• Confident communicator – you can run a QBR, push back when needed, and elevate the right things
• Fluent in English and a second European language (either Italian, French, German)
• Proficient in Salesforce, GSuite, Slack; Modjo or equivalent call tool is a bonus

Our Sales stack

Salesforce | Modjo | Google Workspace | Slack

Recruitment Process

• CV Review
• Recruiter Interview (30 min)
• Hiring Manager Interview (45 min)
• Final Interview (30 min)

What You Will Get In Return

Make a genuine impact on the product

Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.

Work in the EU

Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.

Become a stock options holder

Unlock your inner entrepreneur and align your aspirations with ours t