Mandarin Business Admin Associate

4 hours ago

Taguig, Metro Manila, Philippines J-K Netwok Services Full-time
Company Profile: One of the leading multinational technology companies in Asia is currently seeking a Mandarin-bilingual professional to join its growing team. With more than 35 years of industry experience, the company specializes in delivering a diverse range of innovative technology solutions. Through its commitment to technological advancement and continuous innovation, the company serves various industries and customers across the global market. Position: Mandarin Business Admin Associate Industry: Multinational Technology Company

Location:
BGC, Taguig City Schedule: Dayshift Schedule (8:30 am to 6:00pm | Monday to Friday)

Salary:
Negotiable Work Set-up: Work On-site

BENEFITS:
☑️Government-Mandated Benefits ☑️HMO ☑️13th Month Pay ☑️Sick leave and Vacation leave ☑️Other allowances will be discussed by the company REQUIREMENTS OF THE JOB: ☑️Open to Filipino and Filipino-Chinese who are proficient in Mandarin and English. ☑️Bachelor’s degree in Business Administration, Marketing, Commerce, or any similar field. ☑️Having 4 to 5 years of experience in sales management. ☑️Having experience handling telecommunications companies or carrier network accounts. ☑️Familiar with 4G/5G networks, wireless communications, fiber optics, and ICT solutions. RESPONSIBILITIES OF JOB APPLICATION: ☑️Manage customer relationship operations within the system department and support account managers in developing and strengthening customer relationships. ☑️Oversee Voice of the Customer (VOC) management across assigned accounts, monitor improvement plans, and ensure timely follow-through and resolution of customer concerns. ☑️Monitor and analyze revenue performance per account to ensure alignment with business targets. ☑️Track project progress, monitor key milestones, and coordinate with relevant departments to ensure timely project execution. ☑️Prepare business performance reports, sales analysis, and management presentations to support strategic decision-making. ☑️Analyze account performance, identify business opportunities, and provide recommendations to improve sales performance and customer satisfaction. ☑️Coordinate with Mandarin-speaking internal teams to ensure smooth communication and effective account management. RECRUITMENT PROCESS: ☑️Paper Screening ☑️HR Initial Interview (Online Mandarin Interview Speaking) ☑️Technical Interview (Face-to-Face Interview) ☑️Panel Interview (Face-to-face Interview) ☑️Final Interview (Face-to-Face Interview) ☑️Job Offer