CSR (No Experience Required) Baguio
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Key Responsibilities
Handle customer inquiries via phone, email, or chat. Provide accurate information about products, services, and company policies. Resolve customer concerns professionally and efficiently. Document customer interactions and update records in the system. Follow company procedures and maintain quality service standards. Meet individual and team performance goals. Work collaboratively with teammates and supervisors. Qualifications High School Graduate, Senior High School Graduate, or College Graduate. No call center or BPO experience required. Good English communication skills. Basic computer navigation and typing skills. Willing to work onsite and on shifting schedules. Positive attitude, willingness to learn, and strong customer service mindset.
What We Offer
Competitive salary and performance incentives. Paid training. Career growth and promotion opportunities. HMO and other company benefits (subject to company policy). Friendly and supportive work environment.
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