Sales and Business Development Manager
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Key Responsibilities
• Business Development & Client Acquisition:
• Hunt for new corporate accounts (HR directors, plant managers, procurement teams) across industries requiring manpower.
• Pitch the agency’s recruitment, payroll, and outsourcing services.
• Build and maintain a strong B2B sales pipeline using CRM tools.
• Account Management & Retention:
• Strengthen relationships with existing corporate clients to secure repeat business and contract renewals.
• Address and resolve client escalations regarding worker performance, attendance, or contract terms in coordination with the recruitment/operations team.
• Sales Strategy & Target Setting:
• Formulate regional or national sales plans, pricing models, and client acquisition strategies.
• Establish individual and team Key Performance Indicators (KPIs), sales quotas, and revenue forecasts.
• Team Leadership & Coaching:
• Recruit, onboard, train, and mentor sales executives and business development representatives.
• Conduct regular coaching sessions, pipeline reviews, and performance evaluations.
• Cross-Department Collaboration:
• Coordinate closely with the recruitment/talent acquisition team to ensure candidate supply matches client demand.
• Work with legal, finance, and operations to finalize service agreements, vendor-on-boarding compliance, and client billing/collections.
Experience:
3 to 5+ years of B2B sales experience, with at least 1–3 years in a supervisory or management role—ideally within the staffing, recruitment, human resources, or service-selling industries Key Competencies: Strong B2B hunting and deal-closing skills. Deep understanding of service-level agreements (SLAs), pricing structures, and labor/contract regulations Excellent communication, presentation, and stakeholder-management skills. Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales analytics.
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