Administrative Support
3 days ago
Quezon City, P00, Philippines
ACCPRO INTERNATIONAL
Full-time
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Assistant Customer Service to support Administrative work
Looking for a role where you can build your Customer Service and Administrative skills? Join our team
We are looking for a detail-oriented and organized Assistant Customer Service professional to provide customer support while handling day-to-day administrative and clerical operations. This role is ideal for someone with strong communication skills who is comfortable balancing customer-facing responsibilities with documentation, order processing, reporting, and administrative tasks.
What You'll Do
- Answer customer calls and respond to inquiries and concerns promptly and professionally.
- Provide basic information regarding the company's products and services.
- Process customer orders, determine charges, and monitor billings and payments.
- Handle customer complaints and returns and escalate concerns when necessary.
- Coordinate customer concerns with supervisors, managers, and sales representatives.
- Prepare invoices and assist with bidding preparations.
- Ensure customer orders are properly processed and completed.
- Prepare, update, and maintain various reports and records.
- Perform clerical tasks such as data encoding, filing, and documentation.
- Assist with hotel bookings and travel-related arrangements.
- Provide receptionist support and assist with other administrative tasks as assigned. What We're Looking For
- Graduate of any four-year course, preferably Accounting, Business Administration, Marketing, or a related field.
- Background in basic Accounting subjects is an advantage.
- Comfortable handling approximately 25% receptionist duties and 75% clerical/administrative work.
- Proficient in Microsoft Word and Microsoft Excel.
- Strong communication, customer service, and interpersonal skills.
- Detail-oriented with good organizational and coordination skills.
- Able to multitask and work effectively under pressure.
- Willing to work beyond regular office hours when necessary. Work Details
Location:
Quezon City Work Setup: Onsite Available Position: 1
Benefits:
To be discussed Key Skills & Keywords Customer Service | Administrative Support | Clerical | Order Processing | Data Encoding | Billing | Invoicing | Reports | Filing | Receptionist | Microsoft Excel | Microsoft Word | Customer Support Ready to grow your career in Customer Service and Administration? Apply now Pay: Php20,000.00
- Php25,000.00 per month Application Question(s):
-
• Bachelor's degree:
- Did you take any introductory Accounting courses during college or Senior High School? Please specify:
- Are you familiar with the general accounting cycle or accounting principles?
- Years of experience in Customer Service:
- Years of experience using Microsoft Office tools:
- Are you willing to work beyond regular office hours, including weekends and holidays, if needed?
- Current/Previous
Salary:
- Expected
Salary:
- Active Viber number:
- Active email:
- Reason for leaving your current/previous job:
- Notice Period:
- Availability for interview:
- Current
location:
- Are you comfortable with a 3-year employment bond that will be stipulated in the contract upon hiring?
-
• Do you acknowledge and consent to ACCPRO International's collection, use, storage, and processing of your personal data from your application and other lawful sources for recruitment purposes (including screening, verification, and endorsement to prospective employer clients), with the understanding that your data will be shared only for legitimate recruitment, retained as required by law, protected through appropriate safeguards, and processed in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), including your rights as a data subject to access, correct, object to, or withdraw consent where applicable? Work
Location:
In person
What You'll Do
- Answer customer calls and respond to inquiries and concerns promptly and professionally.
- Provide basic information regarding the company's products and services.
- Process customer orders, determine charges, and monitor billings and payments.
- Handle customer complaints and returns and escalate concerns when necessary.
- Coordinate customer concerns with supervisors, managers, and sales representatives.
- Prepare invoices and assist with bidding preparations.
- Ensure customer orders are properly processed and completed.
- Prepare, update, and maintain various reports and records.
- Perform clerical tasks such as data encoding, filing, and documentation.
- Assist with hotel bookings and travel-related arrangements.
- Provide receptionist support and assist with other administrative tasks as assigned. What We're Looking For
- Graduate of any four-year course, preferably Accounting, Business Administration, Marketing, or a related field.
- Background in basic Accounting subjects is an advantage.
- Comfortable handling approximately 25% receptionist duties and 75% clerical/administrative work.
- Proficient in Microsoft Word and Microsoft Excel.
- Strong communication, customer service, and interpersonal skills.
- Detail-oriented with good organizational and coordination skills.
- Able to multitask and work effectively under pressure.
- Willing to work beyond regular office hours when necessary. Work Details
Location:
Quezon City Work Setup: Onsite Available Position: 1
Benefits:
To be discussed Key Skills & Keywords Customer Service | Administrative Support | Clerical | Order Processing | Data Encoding | Billing | Invoicing | Reports | Filing | Receptionist | Microsoft Excel | Microsoft Word | Customer Support Ready to grow your career in Customer Service and Administration? Apply now Pay: Php20,000.00
- Php25,000.00 per month Application Question(s):
-
• Bachelor's degree:
- Did you take any introductory Accounting courses during college or Senior High School? Please specify:
- Are you familiar with the general accounting cycle or accounting principles?
- Years of experience in Customer Service:
- Years of experience using Microsoft Office tools:
- Are you willing to work beyond regular office hours, including weekends and holidays, if needed?
- Current/Previous
Salary:
- Expected
Salary:
- Active Viber number:
- Active email:
- Reason for leaving your current/previous job:
- Notice Period:
- Availability for interview:
- Current
location:
- Are you comfortable with a 3-year employment bond that will be stipulated in the contract upon hiring?
-
• Do you acknowledge and consent to ACCPRO International's collection, use, storage, and processing of your personal data from your application and other lawful sources for recruitment purposes (including screening, verification, and endorsement to prospective employer clients), with the understanding that your data will be shared only for legitimate recruitment, retained as required by law, protected through appropriate safeguards, and processed in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), including your rights as a data subject to access, correct, object to, or withdraw consent where applicable? Work
Location:
In person