Supervisor
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Key Responsibilities
- Supervise and coordinate the daily activities of servers, cashiers, baristas, and other front-of-house staff.
- Ensure exceptional guest service and promptly resolve customer concerns.
- Monitor staff attendance, grooming, and compliance with company policies and service standards.
- Assist in scheduling, training, coaching, and performance monitoring of team members.
- Coordinate with the kitchen and bakery teams to ensure smooth food and beverage service.
- Monitor opening and closing procedures, cash handling, and operational checklists.
- Maintain cleanliness, safety, and sanitation standards in the dining and service areas.
- Support the achievement of sales targets, upselling initiatives, and guest satisfaction goals.
- Prepare daily reports and communicate operational concerns to management. Qualifications
- Bachelor’s degree in Hospitality Management, HRM, Business, or a related field is preferred.
- Minimum of 2–3 years of supervisory experience in a restaurant, bistro, café, hotel, or similar food & beverage establishment.
- Strong leadership, communication, and customer service skills.
- Knowledge of restaurant operations, POS systems, inventory coordination, and cash handling.
- Willing to work on shifting schedules, weekends, and holidays.
- Experience in semi-casual or upscale dining is an advantage. NOTE: START ASAP Pay: Php25,000.00
- Php28,000.00 per month Work
Location:
In person
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