Customer Service Representative

Responsible for responding to customer inquiries and complaints. Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care. Major Responsibilities: • Responds to telephone inquiries and complaints using standard scripts and procedures • Gathers information,...

Key Responsibilities  Review wound care and surgical dressing orders received electronically.  Evaluate prescriptions, medical records, and supporting documentation for completeness and compliance.  Verify patient eligibility requirements for wound care supplies and dressings.  Process approved orders accurately and efficiently.  Identify...

DescriptionWe are looking for CSRs to join a fast growing Fraud account in Taguig City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.Key ResponsibilitiesProtect customers and reduce fraud while maintaining a positive experience. Review accounts,...

DescriptionWe are looking for CSRs to join a fast growing Online Video Sharing account in Taguig City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.Key ResponsibilitiesProtect customers and reduce fraud while maintaining a positive experience....

DescriptionWe are hiring for a Customer Service Representative to join a growing Logistics Account in McKinley, BGC Taguig, responsible for assisting customers with shipment-related inquiries, tracking deliveries, resolving issues, and ensuring a smooth and positive customer experience. The role requires strong communication skills and the ability to handle...

The Customer Service Team Member is the first point of contact for customers, for delivering exceptional service and support. This role involves handling inquiries, resolving issues, and maintaining customer satisfaction across various communication channels such as phone or chat. 1. Key Responsibilities: • Respond to customer inquiries promptly and...

Customer Service Representatives are the dynamic and highly driven CSRs of TCS. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns. Responsibility: • Attracts potential customers by answering product and service questions, suggesting information about other products...

Job Description: - Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner. - Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. - Maintain a deep understanding of company...

Description Act as the primary point of contact for healthcare providers and patients. Manage incoming inquiries and provide accurate information about healthcare services. Facilitate the scheduling of appointments and follow-up communications. Work closely with healthcare teams to enhance patient satisfaction. Assist in the development and implementation of...