Lead of Fraud Operations

21 hours ago

Manila, Philippines Monee Full-time
  • Oversee the operations of Detection and Investigation teams in identifying potential high-risk activities and accounts and performing in-depth investigation on suspicious activities/accounts.
  • Design and implement fraud prevention strategies and processes necessary for minimizing risk of fraud.
  • Set up Key Performance Indicators to ensure that the team’s productivity is measured accordingly.
  • Recruit and train personnel to ensure an effective fraud operations unit.
  • Ensure the team’s compliance with all laid down policies and procedures for operations.
  • Bachelor’s degree in any related courses
  • 7 - 10 years work experience 
  • Preferably has experience in Fraud Management for Debit Card and Digital Banking or Internet Banking
  • Must have 3 - 7 years of People Management experience
  • Strong People Management capability
  • Must have good time management skills to handle BAU and strategic projects
  • With good communication and interpersonal skills
  • Has the ability to analyze complex processes, identify problems, and propose effective solutions