Lead of Fraud Operations
21 hours ago
Manila, Philippines
Monee
Full-time
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- Oversee the operations of Detection and Investigation teams in identifying potential high-risk activities and accounts and performing in-depth investigation on suspicious activities/accounts.
- Design and implement fraud prevention strategies and processes necessary for minimizing risk of fraud.
- Set up Key Performance Indicators to ensure that the team’s productivity is measured accordingly.
- Recruit and train personnel to ensure an effective fraud operations unit.
- Ensure the team’s compliance with all laid down policies and procedures for operations.
- Bachelor’s degree in any related courses
- 7 - 10 years work experience
- Preferably has experience in Fraud Management for Debit Card and Digital Banking or Internet Banking
- Must have 3 - 7 years of People Management experience
- Strong People Management capability
- Must have good time management skills to handle BAU and strategic projects
- With good communication and interpersonal skills
- Has the ability to analyze complex processes, identify problems, and propose effective solutions