Front of the House

3 days ago
Quezon City CPO PO Box Nos to, National Capital Region, Philippines JobX International Manpower OPC Full-time ₱73,000 - ₱81,000 Contract
Training Delivery: Design and conduct induction, orientation, and onboarding programs for new front-of-house (FOH) staff.
Operations & Service Standards: Train employees on restaurant steps of service, guest engagement, upselling techniques, and complaint handling. 
System & Compliance Training: Instruct staff on reservation management systems, Point of Sale (POS) operation, cash handling, and local hygiene/food safety regulations. 
Performance Auditing: Conduct regular service audits, evaluate employee progress through practical observations, and deliver corrective coaching.
Administration: Maintain training records, competency matrices, and update training manuals, presentation decks, and standard operating procedure (SOP) guides.


Requirements

Requirements:

  • Diploma or Bachelor's Degree in Hotel Management, Hospitality Management, or a related field.
  • Minimum 4 years of overall F&B / Restaurant experience
  • Minimum 2 years of GCC experience
  • Relevant experience in F&B, Hospitality, Casual Dining, or Restaurant sectors
  • Candidates must demonstrate career stability, with a preferred minimum tenure of 4 years in previous organisations
  • Age: 25–36 years
  • Strong English communication skills are mandatory
  • Knowledge of Arabic is a significant advantage


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