Supervisor, DC Inbound
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SUMMARY
Our Inbound Supervisor for DC is primarily responsible in assisting the Inbound Officer in the supervision of inbound associate. Executing all aspect of Inbound fulfillment, scheduling, prioritizing and interaction with Demand team. On a daily basis, works with the officer in the development and implementation of functional area, work schedules to assure effective and efficient operations.
ROLES
•Driving performance of Inbound associates and drawing root cause
analysis and recommends improvement in inbound processes
•Responsible
in on-time coordination with Demand Team in any supplier’s packaging
issues/sources of picking errors encountered during operation
•Optimizing
manpower resources (both Watsons employees and 3PL)
•Respond
to and resolve employee relation's issues expressed by team members; address
disciplinary and/or performance problems thru proper documentation
•Ensuring
100% compliance to Standard Operating and safety procedures and policies and
can identify non compliance and recommend actions to correct
•Tracking
KPIs regularly and review if existing controls are in place and implemented
•Initiating resolution and process improvement and implementing actions to deploy.
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