Payments Analyst
1 week ago
The Company
"People don't take trips – trips take people" …
… and we're in the business of planning and organising trips all over the globe for almost half a million travellers each year.
We're G2 Travel, a wholesale tour operator based in Hong Kong. Through a network of offices spanning Asia, the Middle East, Europe and North America.
We're not a corporation and don't behave like one – results are achieved through collaboration and teamwork – a place where everyone gets noticed.
We believe that work should be enjoyable, stimulating and fun
The Department
Finance is where the money is, so the department sits at the very heart of our business. Our Finance team is based in Bucharest (Romania) but has representatives based around the world, particularly in Asia which is a major market for us. Building strong and successful relationships with our clients ensures that we are able to maximise our ability to collect money that they owe us.
The Role
The Payments Analyst will be responsible for managing the end-to-end payment processes, ensuring accuracy, compliance, and efficiency in handling transactions. This role requires strong problem solving skills, a keen eye for detail, and the ability to work collaboratively with cross-functional teams.
Key Responsibilities:
- Investigate and resolve payment discrepancies, errors, or disputes in a timely manner.
- Monitor and clear pending Credit Notes and open balances reflected in the accounting system.
- Monitor credit card payments and refunds based on the agreed processes.
- Collaborate with all the departments and product teams to verify service delivery after the accomplished purchases or prior to the weekly payment.
- Generate and analyse weekly Accounts Payable Reports to identify trends or issues and recommend improvements.
- Support daily and month-end close activities, including journal entries and adjusting entries.
- Assist with audits and compliance reviews related to payment processes.
- Monitor and track cluster invoices timeliness and accuracy before making the payment.
The Requirements
Experience:
- Minimum of 1-3 years of experience in accounting, finance, or a similar role
- Background in payments management, transaction reconciliation, and dispute resolution
Skills:
- Strong knowledge of accounting principles and reconciliation processes
- Proficient in accounting software and Microsoft Excel
- Excellent attention to detail, organizational skills, and ability to multitask
- Excellent communication skills for liaising with cardholders and resolving transaction queries
- Strong analytical and problem solving skills, with a collaborative approach to work
The Deal
Commitment, loyalty and passion are the qualities that we admire the most. In return for that we offer:
- Competitive salaries which reflect the importance of these roles and your experience.
- Salaries are reviewed and discussed annually and can increase significantly according to experience.
- A genuine commitment to recognise your achievements.
- Hard work deserves a break, so we offer 15 days annual leave each year plus all public holidays.
- First class office environment which is a safe, comfortable, stimulating and fun place to be.
- Medical cover on Day 1 of employment
- We want you to eat well, so we offer you a rice allowance.
- Competitive transportation allowance
- Clothing allowance to support your professional and personal needs.
- Opportunities to travel at discounted prices.
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