Accounts Receivable Specialist – Order to Cash

2 days ago

Taguig, National Capital Region, Philippines HRTX Full time ₱400,000 - ₱600,000 per year


Qualifications:

  • Graduate of Accounting/Finance/Management
  • At least 1 year of experience is required
  • Knowledge of accounts receivables, billing, customer payments, collections and/or accounts payable processes is a plus.
  • Highly proficient in using various Accounting applications.
  • Excellent customer service skills including clear communication, fast responses, quick thinking and the ability to remain flexible and calm in high pressure or continually changing situations

Key Responsibilities:

  • Conduct reconciliation of customer balances and be able to do cash application, journal entries, write-off and retainer offset activities.
  • Processing of customer deposit refund.
  • Coordinate with various teams within the GSC, centre teams and LSC teams as necessary to effectively close out any query or escalations.
  • Escalation of critical issues to team leads and manager to help reach a quick resolution.
  • Identify process improvements and deliver agreed process efficiency/effectiveness and contribute to improvement in other processes both within and beyond the team.
  • Serve as SME and point of contact for aged customer balances.
  • Responsible for reviewing and clearing customer account balances.
  • Provide Reporting support to Team Leads and Manager.

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