HIRING CSR
24 hours ago
Job Setup: FULL ONSITE
Job Location: BGC TAGUIG - 31st St.
Job Shift: Shifting (Mid-Night)
Ideal candidate = Immediate Joiners and 1 Year minimum experience
Account: US Retail Company – Mobile Application for Online Grocery Shopping
BENEFITS: Non-taxable allowances, Attendance bonus, night differential, leave credits convertible into cash, HMO, etc.
About the Role:
We are looking for enthusiastic Customer Service Representatives to join our team and support an international voice account. You will assist customers of a leading US retail company that offers a mobile application for online grocery shopping.
Key Responsibilities:
- Handle inbound and outbound calls to assist customers with inquiries, orders, and troubleshooting.
- Provide exceptional customer experience by resolving issues promptly and professionally.
- Guide customers through the mobile application for online grocery shopping.
- Maintain accurate records of customer interactions and transactions.
Qualifications:
- Excellent English communication skills (verbal and written).
- Previous experience in a voice account or customer service role is an advantage.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Willingness to work on shifting schedules, including nights and weekends.
What We Offer:
- Competitive salary and benefits package.
- Comprehensive training and career development opportunities.
- Dynamic and supportive work environment
Job Type: Full-time
Pay: Php18, Php27,000.00 per month
Benefits:
- Company events
- Health insurance
- Promotion to permanent employee
Schedule:
- Evening shift/Mid shift
Supplemental Pay:
- 13th month salary
- Overtime Pay
- Night differential
- Perfect attendance bonus
Education:
- Bachelor's (Preferred)
Experience:
- customer service representative: 1 year (Required)
Willingness to travel:
- 100% (Preferred)
Job Type: Full-time
Pay: Php18, Php27,000.00 per month
Benefits:
- Paid training
- Promotion to permanent employee
Ability to commute/relocate:
- Bonifacio Global City 1635 P00: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- CSR: 1 year (Required)
Language:
- English (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
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