Senior Business Analyst, Finance Solutions

The Senior Business Analyst, Finance Solutions will oversee and execute core functions within the Finance Solutions domain, with a specific focus on systems, including Emburse/Chrome River, Vendor Invoice Portal (VIP), and integrations involving ServiceNow, SAP, and Boomi.

The role-holder will ensure the seamless operation and enhancement of financial systems through effective collaboration, technical execution, and strategic alignment with business needs.

Main Responsibilities:

Administrative Support & Configuration:

• Perform administrative updates and configuration changes within Emburse
• Configure Emburse Enterprise settings such as taxes, per diem rates, and master data not sourced from SAP
• Maintain the status of Finance Solution Service accounts for multiple applications
• Perform SQL database admin activities for the databases supporting various applications
• Manage VIP platform operations

System Integration & Support:

• Provide seamless support for Emburse Enterprise, VIP, ServiceNow eInvoice, and their integrations with SAP and Emburse Mobile App
• Deliver production support for key functionalities, including Emburse Expense, Emburse Invoice, and system integrations
• Support SAP FI (Finance) functionality and ensure smooth integration between SAP and Emburse systems
• Manage integration workflows between ServiceNow and Emburse via eInvoice
• Manage integration between VIP and Emburse, and SAP and Emburse via Boomi
• Conduct unit and integration testing to validate system changes and enhancements
• Oversee deployment of solutions into the production environment and provide ongoing development and production support

Requirements Gathering & Functional Design:

• Translate business requirements into functional specifications and system solutions that optimize financial workflows, provide effort estimates, and collaborate with development teams to deliver solutions
• Collect and document business-as-usual (BAU) requirements and support the Demand Manager in coordinating with internal teams and external vendors
• Engage with business process owners to gather and analyze requirements from a legal industry perspective

Project & Change Management:

• Participate in implementation and enhancement projects related to Emburse Enterprise and VIP as a functional team member
• Assist in new projects and enhancements aligned with Fiscal Year goals, ensuring timely delivery and alignment with strategic objectives
• Participate in weekly scrum calls and project meetings to track progress, address issues, and align with team goals
• Complete and maintain risk assessments, impact analyses, and implementation documentation as part of the change management process
• Support release and deployment activities, including build, testing, transport imports, and production configuration

Cross-Functional Collaboration:

• Work with cross-functional, geographically distributed teams to ensure solutions meet business and technical standards
• Collaborate with other leads to design and develop integrated solutions aligned with organizational needs and industry best practices

Documentation & Knowledge Management:

• Document solutions to enhance maintainability and contribute to the organizational knowledge base
• Assist in the preparation of multiple ServiceNow forms and other project-related documentation

Research & Innovation:

• Explore Emburse Academy and other resources to identify solutions and implement process improvements
• Research emerging technologies and functionalities, providing recommendations for adoption

Skills and experience:

• A bachelor's or master's degree in engineering, a related technical discipline, or equivalent professional experience
• Can demonstrate expertise in designing, building, and maintaining interfaces across multiple enterprise applications in close collaboration with technical teams
• Able to define systems strategy, gather and document requirements, design and prototype solutions, conduct testing and training, establish support procedures, and implement practical business solutions under tight deadlines
• Skilled in researching business requirements and identifying innovative solutions to enhance and streamline business processes; Capable of evaluating emerging technologies and recommending their adoption based on functional relevance and value
• Strong understanding and hands-on experience with the software development lifecycle (SDLC), particularly within Agile environments
• Excellent communication and interpersonal skills, with a track record of successful collaboration in global, cross-functional team settings
• Proficient in SQL database administration, with hands-on experience in managing and optimizing database performance
• Experience in full-stack development is an added advantage
• Strong experience in software development and production support
• Some experience in SQL database administration
• Some experience in working with middleware tools such as Dell Boomi
• Prior Experience in Chrome River/Emburse Enterprise application is a plus