Communications System Engineer

7 hours ago

Ermita Metro Manila, Philippines Global Process Manager Inc. Full time $40,000 - $80,000 per year

Duties and Responsibilities:

  • Provide timely support, troubleshooting and resolutions in support of vessel and shore-based end user issues relating to but not limited to operating systems, hardware, networks, vessel communications systems, and corporate applications.
  • Ability to work with IT users and administrators either directly or remotely across different time zones based in Europe, Asia, Africa, North & South America.
  • Ability to work out of, and be accountable through a ticketing system

  • Provide on-site and remote systems support to the onshore and offshore fleet

  • International travel is required

  • Ability to troubleshoot hardware and software issues in person, remotely and via phone
  • Ability to travel internationally

  • Maintenance, installation and projects work related to vessels communication and IT equipment including:

  • Very Small Aperture Terminals (VSAT)(KVH)(Cobham)

  • Onboard KVH media server
  • Onboard Captive Portal servers

  • Vessel IT

    • Computers: Windows 10/11, MS Office, PC hardware/software
    • Networking: Switches, Wireless Access Points and VoIP
    • Windows Servers 2016/2019
    • As required, assist with the troubleshooting and support of the following systems:

  • GMDSS SAT C equipment

  • Dynamic Positioning Equipment
  • Global Positioning Equipment (DGPS)
  • Repair, maintenance and installation of vessel computers and related software.
  • ECDIS install and configuration.
  • Maintain software updates and configuration of vessel files on timely basis.
  • Continuous monitoring of communication equipment and IT systems to reduce down-time.
  • Cost control of vessel communication and IT systems.
  • Work closely with various IT groups in the development and implementation of vessels standards.
  • Document and inventory vessel communication and IT systems and configurations.
  • Ability to work out of, and be accountable through a ticketing system
  • Ensure all users and systems are following Corporate IT policies and report appropriately all non-conformities including all software licensing and security issues
  • Provide backup and support to other members of the SEACOR Marine Holdings Corporate IT group where required.
  • Monitor and maintain the relationships with local external vendors and suppliers where required.

Qualifications and Experience:

Essential:

  • Extensive experience maintaining industrial communication systems preferably in a Marine environment.
  • Degree in Electronics or IT or equivalent work experience.
  • Knowledge and experience with IP based networks and associated hardware.
  • Knowledge and experience with Windows OS, PC hardware and software, and MS Office.
  • Experience working with third party vendors.

·       Strong problem-solving skills.

  • Excellent communications skills in English both verbal and written.
  • Able to clearly communicate technical concepts to both technical and non-technical audiences.
  • Relevant qualifications and/or experience of working in the offshore sector will be considered.
  • Offshore Medical and Survival Certificates.
  • Experience in maritime electronics service.
  • Have a valid passport.

Desirable:

  • Degree in Computing / Electronics or related field.
  • CompTIA A+ certification.
  • Microsoft Certified Solutions Associate (MCSA).
  • Experience managing and selecting third party vendors.
  • Knowledge of IMO and SOLAS regulations as it pertains to navigation and communication equipment.
  • Knowledge of CCTV installation and maintenance.

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