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guest service crew
2 days ago
JOB DESCRIPTION:
- Guest Interaction:
- Greet guests warmly and professionally, creating a positive first impression.
- Answer guest inquiries about rides, attractions, events, directions, and park policies.
-Assist guests with purchasing tickets, passes, and other park merchandise.
- Address and resolve guest complaints or concerns in a timely and effective manner.
Customer Service:
Maintain a friendly and approachable demeanor, even during peak hours.
- Be patient and empathetic when dealing with difficult situations.
- Ensure guests feel valued and their needs are met.
Escalate complex issues to supervisors or other appropriate staff.
Operational Support:
Assist with maintaining a clean and organized environment within their designated area.
- Follow all park safety procedures and guidelines.
- May be required to operate ticket booths, kiosks, or other customer service equipment.
May assist with crowd control and flow management.
Communication:
Communicate effectively with customers using clear and concise language.
- Maintain accurate records of customers interactions and issues.
- Collaborate with other park staff to ensure a smooth and enjoyable experience for all customers.
QUALIFICATIONS:
- Must possess at least High School Diploma/ Vocational Diploma/ Short Course Certificate, College Diploma
- Ability to handle transactions accurately
- Customer service oriented and sales driven
- Must be amenable to work schedule that covers shifting, evenings, holidays, and weekends.
- Strong communication and interpersonal skills
- FRESH GRADUATES are welcome to apply
Schedule:
- Shift system
- Weekends
Job Types: Full-time, Fresh graduate
Pay: From Php600.00 per day
Benefits:
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person