Pharmacy Manager

2 weeks ago

Caloocan City, National Capital Region, Philippines WATSONS PERSONAL CARE STORES (PHILS.) INC. Full time ₱384,000 - ₱480,000 per year

PHARMACY MANAGER

Our Pharmacy Manager is responsible for planning, organizing & leading the pharmacy team/s to achieve highest level of Online & Offline (O+O) customer service, retail sales productivity, retail process and good pharmacy practice to deliver sustainable sales, higher profitability targets and compliant pharmacy operations. He/She also is responsible in championing the implementation and evaluation of all health categories/brand building initiatives and pharmacy workforce programs.

Role Purpose on:

  • Driving, monitoring and reviewing sales performance and recommending action plans to deliver sales budget and store profitability.
  • Ensuring consistency in execution of Brand of Service Standards when dealing with customers (internal or external)​ and compliance in all regulatory requirements and act as pharmacist-in-charge/point of contact for regulatory matters./
  • Performing necessary functions for all digitally enabled services​.
  • Managing ROS compliance (inventory & till) to work on shrinkage below tolerance level​.
  • Monitoring of store's controllable expenses and recommends cost efficiency measures to increase productivity & profitability​.
  • Adhering to health protocols and implementing crisis management plans to mitigate risks to provide employees and customers safe and clean store environment​.
  • Building network as liaison to lessors and local partners in the professional association and pharmacy schools for better communication and coordination needed to support the business and future workforce requirements.
  • Sustaining team engagement and performance thru coaching, counseling, motivating and disciplining employees​

Success will depend on

  • Ability to demonstrate analytical skills, monitor and evaluate implementation of online and offline initiatives, propose solutions and track progress to improve sales & profitability​
  • Ability to manage and monitor brand of service, handle and resolve online & offline customer feedback with sense of urgency and knows how to escalate complex customer complaints ​
  • Ability to practice ethical and legal standards of the profession
  • Ability to analyze store profitability and implement cost optimization measures to maximize productivity​
  • Ability to validate gaps, monitor compliance, & can coach on retail operating standards to work towards improving efficiency
  • Ability to benchmark retail practices and relationship building with mall partners, affiliates​ and professional organizations/partner schools.
  • Ability to delegate tasks, can train and coach selling techniques/functional skills and engage team to maximize productivity & can sustain team motivation.

Perks and Benefits

  • Opportunities for career progression
  • Paid vacation and sick leaves
  • Internal Continuing Professional Development (CPD) programs with Continuing Professional Education (CPE) credit units/specialization for Licensed Pharmacists
  • Annual Bonus
  • Gratuity Pay And Retirement Plan
  • Health Insurance
  • Sales Incentives
  • Probationary position and direct hire employment
  • Service Loyalty Award

Job Type: Full-time

Pay: From Php38,000.00 per month

Work Location: In person

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