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online live seller
2 weeks ago
Here is the list of duties and responsibilities of a live seller.
1.product presentation
-showcase products clearly and attractively during live sessions.
2.Audience engagemen
-interact actively with viewers(greet them, answer questions, take comments.
-Build and maintain audience attention and interests throughout the live session.
- Sales skills
-persuade viewers to make a purchase without being too pushy.
-create urgency (limited offers, exclusive deals during live。)
4.Order Management
-collect and confirm customer orders during or after the live stream.
-ensure smooth checkout and payment processes.
5.Technical setup and management
-set up good lighting, sound, camera angles and internet connection.
-solve the technical issues quickly if they arise during the live.
-be fully knowledgeable about the products being sold.
-handle tricky or detailed customer questions confidently.
7.Customer service
-handle complaints or return requests professionally.
8. Content Planning
-plan live stream topics, product sequences, and timing beforehand.
-create attractive promotional teasers before going live.
9.Reporting and analysis
-track sales from live sessions.
-analyze what worked (or didn't) to improve future live stream.