
hotel manager
4 days ago
About the role
We are seeking an experienced and dynamic Hotel Manager to lead the operations of one of the hotels under our group. In this role, you will be responsible for overseeing all aspects of hotel management, ensuring exceptional guest experiences, and driving overall business performance.
What you'll be doing
- Oversee day-to-day operations, including front desk, housekeeping, food and beverage, and maintenance
- Develop and implement strategic plans to improve the hotel's financial performance, guest satisfaction, and operational efficiency
- Oversee the hiring, training, and management of hotel staff to ensure high-quality service
- Monitor and analyse hotel performance metrics, identify areas for improvement, and implement corrective actions
- Ensure compliance with all relevant laws, regulations, and company policies
- Collaborate with the sales and marketing team to develop and execute effective promotional strategies
- Foster a positive and productive work environment that promotes employee engagement and development
What we're looking for
- Minimum of 5 years of experience as a Hotel Manager or in a similar senior leadership role in the hospitality industry
- Proven track record of successfully managing hotel operations, including budgeting, staffing, and guest relations
- Excellent communication, problem-solving, and decision-making skills
- Strong understanding of hotel management best practices, including revenue management, quality assurance, and regulatory compliance
- Ability to lead and motivate a team of hotel staff to deliver exceptional customer service
- Bachelor's degree in Accountancy, Hospitality Management or a related field
- Must be willing to relocate to any hotels under our group
What we offer
- Competitive salary and bonus structure
- Comprehensive health and wellness benefits, including medical, dental, and vision coverage
- Professional development opportunities and career advancement potential
- Supportive and collaborative work environment
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