SaaS Platform Support Specialist
2 weeks ago
Essential (MUST HAVE):
Associate degree Holder or bachelor's degree Holder (Please note that we cannot process high school and college undergraduates for this role)
Minimum 1-3 years of experience in a customer-focused, technical support environment
Has experience in providing support via email and phone
REQUIRED - Work experience in troubleshooting SaaS applications
REQUIRED - Experience with JavaScript, HTML, and XML
Experience with Service Cloud knowledge a plus
Excellent Communication Skills
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