Scrum Master III

Leads cross-functional teams to provide agile-based project deliverables and facilitates the team's work to accelerate delivery of business value by ensuring adherence to Scrum methodologies and processes. Facilitates internal and external communication, removes impediments, and serves as the intermediary between multiple product owners, managers, and team members. Using strong communication, facilitates the project team through the Scrum process of Release Planning, Sprint Planning for multiple product owners, Daily Scrums, Sprint Reviews and Retrospectives in a fast paced environment with competing priorities. Sets the example for Agile methods based upon the designated principles and ensures they are understood and exercised consistently within the team.

• Bachelor's Degree in a related field of study from an accredited university.  Additional related TSYS experience may be considered in lieu of a degree.
• With at least 4-6 Years Relevant Experience Required
• Project management experience preferably within an established IT project management office or serving as a project manager for an Information Technology department. Minimum of 2 years Agile experience.
• Certified Scrum Master
• Strong knowledge of Agile approaches, previous experience with Agile tools and techniques.
• Other Agile project management certifications (CSM, SAFe, PMI-ACP)

• Uses the ability to communicate clearly and concisely to conduct Daily Scrum meetings.  Guides and develops clear Sprint standards while keeping the team engaged and on task.  Responsible for enacting Scrum values and practices. Provides updates on the team's performance, removing impediments that hinder team progress and facilitates Grooming/Refinement, Sprint Planning, Demos, Retrospectives and Daily Standup meetings for the assigned team(s). Guides team to adhere to working agreements, helps to resolve impediments and creates a culture of continuous improvement by fostering empowerment and promoting best practices for platform maintenance and development.  Creates a team environment by establishing trust and transparency through collaboration & communication.

• Promotes a collaborative team environment that fosters creativity and innovation.  Engages team with making appropriate commitments through story selection and task definition; encourages discussion and conflict resolution.  Initiates, builds and maintains positive relationships with IT and internal customers to help facilitate effective completion of project work.

• Partners with the development leads or appropriate team members for capacity planning and resource allocation in Agile tools.  Guards and shields the team(s) from distractions and interruptions from external interferences.

• Coaches teams to break down business requirements into stories and tasks.  Promotes and leads teams to continuous improvement of structure, processes and tooling to enable the teams to deliver increased value.  Champions accountability within and outside the team.  Routinely demonstrates a good understanding of the overall business and of the business and technical terms presented.

• Uses strong analytical and problem resolution skills to identify difficult sources of impediments.

At Global Payments Process Centre, Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits you can expect include:

1. Competitive salary
2. Comprehensive health and wellness package
3. Paid time off and leave credits
4. Opportunities for career advancement and professional development
5. Collaborative and supportive work environment