Subject Matter Expert

1 day ago

Philippines My Mountain Mover Full time ₱1,200,000 - ₱2,400,000 per year
ABOUT US

At My Mountain Mover, we're not just a virtual assistant company—we're a team of passionate professionals on a mission to provide top-notch support to businesses around the world We believe in empowering individuals to thrive in remote careers, and we're all about creating growth opportunities for talented virtual assistants who are ready to make a real impact.

Here at MMM, we love breaking barriers, lifting each other up, and having fun along the way. Our team thrives on collaboration, innovation, and a shared excitement to keep moving forward. Join us and experience a supportive, dynamic environment where you can grow, succeed, and make a difference

Join Our Support Team

This is your sign Your next big move starts right here—with a role on our growing Support Team. Start your next chapter from the comfort of home

- Monthly Base pay and incentive payout
- HMO with dependent coverage
- Paid US Holidays, Cumulative PTO, and Sick Leaves
- Performance and Referral Incentives
- Annual face-to-face team building
- A culture that values growth, support, and teamwork

1. Head to
2. Click the role you're interested in
3. Fill out the application form—and you're good to go

Let's build something amazing together. Apply Now

Subject Matter Expert (Dental Billing)

Are you a dental billing virtuoso with a passion for teaching others how to master the craft? My Mountain Mover is searching for a highly skilled Subject Matter Expert (SME) in Dental Billing to elevate the expertise of our Virtual Assistants (VAs)

This is a dynamic, multifaceted role where your Excellence and deep industry knowledge will directly impact the success of our VAs and their client practices. If you are ready to move mountains by transforming complex payer rules into clear, actionable training, you'll be instrumental in building a deployment-ready dental billing talent bench for our clients.

Your Mission: The Core of the SME Program

The Subject Matter Expert (SME) plays a crucial role, combining instruction, learner coaching, skill evaluation, and content development. You'll support VAs training for dental billing and back-office roles, focusing on teaching system fluency, billing Integrity, and claims logic. Flexibility is key, as you'll support both entry-level and experienced learners, adapt to payer changes, and lead recovery training for VAs returning through re-entry.

Key Responsibilities & Duties:

Instruction & Training Delivery:
  • Lead Live and Recorded Training: Teach core billing workflows including insurance verification, CDT code usage, claim submission, EOB review, and denial handling.
  • Scenario Facilitation: Lead sessions focused on payer logic, billing sequencing, documentation, and audit-readiness, using mock billing scenarios to strengthen practical understanding.
Evaluation & Performance Assessment:
  • Conduct Skills Evaluation Interviews (SEIs): Assess VA accuracy, billing judgment, and system familiarity using mock claims.
  • Track & Document Progress: Monitor learner progress and document performance via Salesforce, TalentLMS, and internal checklists.
  • Recovery Training: Lead specialized sessions to address skill gaps and billing quality issues for VAs re-entering the system.
  • Feedback Delivery: Provide structured, actionable feedback and escalate complex retraining needs as required.
Content & Curriculum Support:
  • Develop Micro-Modules: Support the creation of training content covering payer updates, claim denials, secondary insurance workflows, and code-specific pitfalls.
  • Recommend Updates: Propose curriculum revisions based on industry trends, learner performance, and evolving client clinic needs.
Compliance & Technical Guidance:
  • Reinforce Standards: Teach and reinforce HIPAA compliance, accurate patient ledger handling, and documentation standards across all training.
  • Real-Time Support: Respond to learner questions on CDT codes, billing sequences, and payer protocols, offering practical advice on communication and accuracy.
What You'll Need to Succeed

We are seeking a seasoned billing professional who is confident in a teaching role and embodies the Excellence of our brand.

Essential Qualifications & Skills:
  • Minimum 3 years of hands-on dental billing experience (full end-to-end process) in a U.S.-based setting.
  • SME-level knowledge of CDT codes, EOBs, AR follow-up, appeals, U.S. dental software, and compliance standards.
  • Prior Training Experience: Must have supported the onboarding or upskilling of VAs, front desk staff, or billing teams.
  • Technical Fluency: Familiarity with U.S. dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft).
  • Instructional Ability: Confident in leading live training sessions, SEIs, and developing/revising content based on VA needs and system updates.
Top 3 Non-Negotiables:
  • Minimum 3 years of hands-on dental billing experience (full end-to-end process).
  • SME-level knowledge of CDT codes, EOBs, AR follow-up, appeals, and U.S. dental software.
  • Proven experience training or upskilling others in complex billing workflows.
Ready to put your dental billing mastery to work and cultivate the next generation of elite VAs? Apply now and let's move mountains for our clients

  • Workday Subject Matter Expert

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Overview This role demands a Subject Matter Expert (SME) in Workday Rewards, Performance and Culture with deep understanding of AMR and MYIR processes and the ability to build customized solutions. The ideal candidate should have expertise to support, design, implement, and optimize, configure WD Rewards, Performance modules mostly related to Core...

  • Power Bi Senior Developer

    3 weeks ago

    , Ilocos Sur, Philippines Buscojobs Full time

    Job Location and Details Taguig, National Capital Region Salary: ₱ - ₱ (varies by role) Employer: Eclaro Business Solutions, Inc Posted today Subject Matter Expert – Record to Report The Subject Matter Expert – Record to Report is accountable for delivering accurate and timely financial reporting activities, including Journal Entry Processing,...

  • Medical Receptionist Subject Matter Expert

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Overview Multiple Subject Matter Expert (SME) roles in Taguig/Metro Manila, Philippines with responsibilities spanning Record to Report (RTR), Purchase to Pay (PTP), customer service/CSR, and technical SME functions. Roles involve delivering accurate financial reporting, end-to-end P2P processes, customer support, mentoring, process improvements, training,...

  • T&S Credit Subject Matter Expert

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    The Subject Matter Expert plays a pivotal role in delivering exceptional customer experience by handling complex inquiries, mentoring team members and new hires. Provide real-time support to team members and handle escalated or complex customer inquiries and provide timely, accurate resolutions. Serve as a role model for team members by demonstrating best...

  • Subject Matter Expert

    7 days ago

    Philippines Chubb Insurance Full time ₱1,200,000 - ₱2,400,000 per year

    Role Purpose:The primary purpose of this role is to produce a high-quality Claims work through prompt and professional contact with customers and brokers. Serve as the primary referral/escalation for any claims queries within the team consist of 10-12 examiners and other departments including In-country Stakeholders. Manage complex claims including decline...

  • Subject Matter Expert, Accounting to Reporting

    5 days ago

    PHL Shared Services Philippines - BGC Office Fresenius Medical Care Full time ₱60,000 - ₱120,000 per year

    The ATR Subject Matter Expert has extensive knowledge and specialization of Record to Report process(es).  They provides organizational support for daily operations, delegation and review of work, delivers training, technical and/or operational guidance to others, when needed, under limited supervision of the Supervisor. Responsibilities:Develop and...

  • ISSJ III Staff Operations Officer

    13 hours ago

    , Metro Manila, Philippines BTS Software Solutions Full time

    Career Opportunities with BTS Software Solutions ISSJ III– Staff Operations Officer (SOO) – Subject Matter Expert (SME) ISSJ III– Staff Operations Officer (SOO) – Subject Matter Expert (SME) POSITION AVAILABLE UPON CONTRACT AWARD Primary Location: National Capital Region Clearance Requirement: Active Top-Secret Clearance with SCI Eligibility BTS...

  • Fiber Optics Subject Matter Expert

    2 weeks ago

    , Metro Manila, Philippines Thakral One Full time

    Overview Fiber Optics Subject Matter Expert (SME) – Southeast Asia Region (Manila-Based). We are seeking a Fiber Optics SME to serve as the primary technical point of contact (POC) for optical network operations and projects across the Southeast Asia region. Based in Manila, this regional role combines deep technical expertise in fiber optic transport...

  • Notion Expert

    7 days ago

    Philippines Talentview for Leading Edge Executive Talent Search Inc. Full time ₱20,000 - ₱30,000 per year

    Job Title: Notion Expert (Workflow Design & Optimisation)Working hours: AU timezone (morning shift)The candidate must have:3+ years of work experience in workflow design/optimisationProven expertise in Notion (designing, streamlining, and scaling systems)Excellent written and verbal communication skillsStrong attention to detail and...

  • Expert Content Creator

    7 days ago

    Philippines STYLD. (Australian Lifestyle Brand) Full time ₱40,000 - ₱60,000 per year

    Company: STYLD. (Australian Lifestyle Brand)Location: Remote (Philippines-based applicants only)Type: Part-time, Work-from-HomeRate: $10 USD/hourCommitment: Minimum 5 edited pieces of content per weekAbout UsSTYLD. is an Australian lifestyle brand known for creating reusable, unbreakable, and sustainable drinkware and tableware. Our content is founder-led,...