Microsoft Dynamics 365 Trainer
3 days ago
Qualifications:
Education & Background
- Bachelor's degree in a relevant field (Business Administration, Information Technology, Computer Science, or similar).
- Ideally also some postgraduate or professional qualification in training / adult education.
Certifications:
- Must hold a qualifying Microsoft certification relevant to Dynamics 365 — e.g., Microsoft Certified: Dynamics 365 Fundamentals (MB-910 or MB-920) or other role-based Dynamics 365 certification.
- Ideally be a member of the Microsoft Certified Trainer (MCT) program.
- Training instructor qualification or proof of instructional/training experience. For example: "Train-the-Trainer" certification, or at least one year of documented instructional experience.
Experience:
- 2-5+ years of hands-on experience with Microsoft Dynamics 365 (CRM and/or ERP modules) in implementation, consulting, or support roles. For example, one job posting required 3+ years of Dynamics CRM implementation experience.
- Proven experience delivering technical training, whether virtual or in-class, including creation of training materials, hands-on labs, participant assessment etc.
- Strong presentation, facilitation and communication skills (able to deliver to diverse audiences with various levels of technical knowledge).
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