Customer Service Associate

1 week ago


SM City North EDSA, Philippines Sapient Careers MNL Full time ₱200,000 - ₱300,000 per year

We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

  • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
  • Update and maintain accurate records of customer interactions, transactions, and order details in the system.
  • Stay updated on company policies, procedures, and services to provide accurate information to customers
  • Contribute to a positive and collaborative team environment.

Qualifications:

  • At least 18 years old and above
  • With good communication skills
  • At least conversant in the English language
  • Computer Literate
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

Our Awesome Benefits:

  • Fix weekends Off
  • Competitive Salary
  • Monthly Commissions
  • Pioneer, Non-voice, and Easy Accounts Available
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office
  • Paid leaves, OT & holiday pay
  • Government-mandated benefits & 13th-month pay
  • Fast-Track Career Growth for top performers
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply now and receive a quick response within a day

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Paid training
  • Pay raise

Work Location: In person


  • No experience

    2 weeks ago


    SM City North EDSA, Philippines Sapient Ph Full time

    Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Answer incoming customer calls and inquiries • Provide information and assistance to customers •...

  • Customer Support

    3 hours ago


    SM City North EDSA, Philippines Sapient Global Services Full time ₱250,000 - ₱400,000 per year

    We are mass hiring for Call Center Agents - Finance Account as prior in our Metro Manila sitesSapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELYResponsibilities:Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.Update and maintain accurate records of customer...

  • PURE NON- VOICE

    4 days ago


    SM City North EDSA, Philippines Orbit Teleservices Company Pasig Branch Full time ₱336,000 per year

    WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS. LEARN MORE ABOUT OUR JOB VACANCIES BELOW.We are continuously looking for top talents to join our team. We achieve stability in our organization by treating our employees the same way we treat our valued clients, with utmost careList of vacancies we have for you:Customer...


  • SM City North EDSA, Philippines Comrise Full time ₱240,000 - ₱300,000 per year

    MAIN DUTIESALARM MANAGEMENT & SMART DISPATCH - 95%Responsible for interrogation of refrigeration and/or HVAC alarms received and diagnosing them based on Service Level Agreement with external customersDeliver alarm information with accurate documentation by calling or sending email to external customersIdentify correct action, whether to call or...


  • SM City North EDSA, Philippines Sapient Global Services Full time ₱240,000 - ₱300,000 per year

    We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sitesSapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELYResponsibilities:Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.Update and maintain accurate records of customer...

  • Technical Support

    2 days ago


    SM City North EDSA, Philippines Comrise Full time ₱240,000 - ₱300,000 per year

    MAIN DUTIESALARM MANAGEMENT & SMART DISPATCH - 95%Responsible for interrogation of refrigeration and/or HVAC alarms received and diagnosing them based on Service Level Agreement with external customersDeliver alarm information with accurate documentation by calling or sending email to external customersIdentify correct action, whether to call or...

  • Express Hiring

    4 days ago


    SM City North EDSA, Philippines Sapient Global Services Full time ₱336,000 per year

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:As a Food Delivery Agent, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction for a food delivery service.Job Responsibilities:Resolve customer inquiries, concerns, or...

  • Travel Account

    1 week ago


    SM City North EDSA, Philippines Sapient Hiring Hub - SGS PH Full time ₱134,400 - ₱336,000 per year

    Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro ManilaIf you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity is for youYour Key ResponsibilitiesEngage with customers on social media platforms, responding to inquiries and resolving...

  • Open for Newbies

    4 days ago


    SM City North EDSA, Philippines SGS - Sapient Call Center Full time ₱336,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Interact with customers via online chat platforms, addressing their inquiries and delivering prompt, accurate information.Refer unresolved concerns to the relevant department or...


  • SM City North EDSA, Philippines Rue Bourbon Full time ₱23,000 - ₱250,000 per year

    The Restaurant Supervisor is responsible for providing support to the store management team by monitoring of dining, bar and kitchen station in a given shift. This includes maintaining control over restaurant and kitchen supplies, inventory, and other opening and closing procedures standards in each shift. Assists the operations staff in ensuring the...