Food Delivery Specialist

2 weeks ago

Cubao, National Capital Region, Philippines Sapient Global Services Full time

Sapient is a Philippine-based outsourcing firm providing flexible staffing, workforce management, and outsourcing solutions. We help small and medium-sized businesses focus on their core competencies by managing critical day-to-day operations through consulting, IT-enabled, and call center services.

We are mass hiring for Call Center Agents - Food Delivery Account as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

  • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
  • Update and maintain accurate records of customer interactions, transactions, and order details in the system.
  • Stay updated on company policies, procedures, and services to provide accurate information to customers
  • Contribute to a positive and collaborative team environment.

What We're Looking For:

  • High school graduates (old curriculum), ALS passers, fresh grads welcome
  • No call center experience? No problem — we'll train you.
  • Good communication and problem-solving skills.
  • Willing to work onsite in Metro Manila
  • Career shifters and experienced CSR agents are welcome.

Our Awesome Benefits:

  • Fix weekends Off
  • Competitive Salary
  • Monthly Commissions
  • Pioneer, Non-voice, and Easy Accounts Available
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office
  • Paid leaves, OT & holiday pay
  • Government-mandated benefits & 13th-month pay
  • Fast-Track Career Growth for top performers
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

Why Join Us

At Sapient, you'll be part of a dynamic team that values growth, collaboration, and expertise. We offer competitive pay, flexible work opportunities, exposure to diverse industries, and a supportive environment where your skills make a real impact. Join us and grow your career while helping businesses succeed.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

  • Additional leave
  • Employee discount
  • Health insurance
  • Paid training

Work Location: In person

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