Housekeeping Manager

2 days ago

Paranaque City, Calabarzon, Philippines Wyndham Garden Manila Full time $40,000 - $60,000 per year

Leading and supervising the housekeeping team to maintain high standards of cleanliness and safety in a facility, such as a hotel or hospital. Key responsibilities include developing procedures, managing staff (scheduling, training, and performance), conducting inspections, monitoring inventory and budgets, and coordinating with other departments to ensure a positive guest experience and compliance with health and safety regulations.

Key Responsibilities

  • Staff Management: Hire, train, schedule, and supervise housekeeping staff, providing guidance and support to ensure high performance.
  • Operations & Cleanliness: Oversee daily operations, develop and implement cleaning standards and procedures, and conduct regular inspections of guest rooms and common areas to ensure cleanliness and presentation.
  • Inventory & Supplies: Monitor the stock of cleaning supplies, equipment, and linens, placing orders and ensuring adequate inventory levels.
  • Budget Management: Develop and manage the housekeeping budget, controlling expenses and ensuring cost efficiency.
  • Compliance: Ensure adherence to all health, safety, and infection control regulations and standards.
  • Guest Satisfaction: Address and resolve guest complaints or concerns related to housekeeping, working to ensure a positive guest experience.
  • Collaboration: Work with other departments, such as maintenance and front desk, to address facility issues and maintain overall property standards.
  • Maintenance: Identify and report maintenance needs for rooms, equipment, or facilities to the appropriate departments.

Essential Skills & Qualifications

  • Experience: Previous experience in a housekeeping management or supervisory role.
  • Leadership: Strong leadership skills to motivate and guide a team effectively.
  • Organization: Excellent organizational and multitasking abilities to manage various tasks and priorities.
  • Communication: Strong communication and interpersonal skills to interact with staff, guests, and other departments.
  • Attention to Detail: A keen eye for detail to maintain high standards of cleanliness and presentation.
  • Problem-Solving: Ability to quickly resolve issues, from unexpected messes to staffing problems.
  • Customer Service: A commitment to providing excellent customer service.
  • Technical Proficiency: Familiarity with housekeeping management software can be beneficial.

Job Types: Full-time, Permanent

Benefits:

  • Company Christmas gift
  • Free parking
  • Life insurance
  • On-site parking
  • Paid training
  • Pay raise
  • Staff meals provided
  • Work from home

Work Location: In person

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