Customer Service Assistant

4 days ago


Paranaque City, Calabarzon, Philippines Huachen Capital Group Holdings Inc. Full time ₱240,000 - ₱264,000 per year

Duties and Responsibilities:

  • Assisting in furnishing the units for Airbnb
  • Upload the listings and edit info in Airbnb for booking
  • Manage incoming inquiries during office hours(9-6) and out of office hours. (6pm-10pm, not standing by, but need to reply)
  • Record the income and submit to finance,
  • Follow communication procedures, guidelines and policies

Qualification:

  • Proven customer support experience or experience as a Client Service Representative
  • At least 1 year experience in Customer Service
  • MUST be knowledgeable or have an experience with AGODA, BOOKING.COM, TRIP and AirBnb
  • Strong complaint handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • WILLING TO BE ASSIGN IN ASEANA, PARANAQUE
  • CAN START ASAP

Job Type: Full-time

Pay: Php20, Php22,000.00 per month

Work Location: In person



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