Senior Executive-Training-Pre-Process Training

2 days ago

Philippines EXL Full time ₱250,000 - ₱500,000 per year
Description

     Excellent written and verbal communication skill, C1 CEF Score 



 Ability to communicate correctly and clearly 



 Good Problem Solving and Strong troubleshooting skills 



 Ability to approach problems logically 



 Strong customer service focus, Ability to empathize with the customer (Internal/External). 



 Prioritizing customer needs (Internal/External). 



 Deliver presentations or training using acceptable methods and techniques  



 Develop curriculum, learning objectives, and course material 



 Deal with people in a manner which shows sensitivity, tact, and professionalism  



 Speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally  



 Communicate information and ideas clearly, and concisely, in writing 



 Understand and translate complex information into presentations 



 Should show sufficient flexibility and urgency to handle pressure in a cross-cultural environment. 



 Should be confident and able to hold the attention of the participants in a training session. 



 Ability to make the sessions participative, lively, interesting and interactive 


Responsibilities

     Deliver soft training programs (Foundation Skills, Essentials Training) continuously for all business verticals. 



 Develop & implement an effective Training Need Identification Process 



 Assist in addressing Developmental needs of employees across the Organization 



 Conduct training follow up session and measuring effectiveness of training 



 Ensure accurate, timely and efficient analysis of Weekly and Monthly reports 



 Conduct internal audit of the team's reports (soft and hard copy) 



 Creation of modules & Updating of the training resource pool 



Qualifications

      Excellent written and verbal communication skill, C1 CEF Score 



 Ability to communicate correctly and clearly 



 Good Problem Solving and Strong troubleshooting skills 



 Ability to approach problems logically 



 Strong customer service focus, Ability to empathize with the customer (Internal/External). 



 Prioritizing customer needs (Internal/External). 



 Deliver presentations or training using acceptable methods and techniques  



 Develop curriculum, learning objectives, and course material 



 Deal with people in a manner which shows sensitivity, tact, and professionalism  



 Speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally  



 Communicate information and ideas clearly, and concisely, in writing 



 Understand and translate complex information into presentations 



 Should show sufficient flexibility and urgency to handle pressure in a cross-cultural environment. 



 Should be confident and able to hold the attention of the participants in a training session. 



 Ability to make the sessions participative, lively, interesting and interactive 


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