Operations Manager

6 days ago

Biñan, Calabarzon, Philippines Palladium Information Technology Corp. Full time ₱1,500,000 - ₱2,500,000 per year

Key Responsibilities:


• Develop, implement, and monitor operational policies, procedures, and workflows to ensure efficiency and compliance with regulatory requirements.


• Lead, mentor, and evaluate the performance of operations staff to ensure high productivity and quality service.


• Develop, implement, and review operational policies and procedures.


• Help promote a company culture that encourages top performance and high morale.


• Oversee budgeting, reporting and planning.


• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.


• Work with the board of directors to determine values and mission, and plan for short and long-term goals.


• Identify and address problems and opportunities for the company.


• Build alliances and partnerships with other organizations.


• Support in the design and execution of training programs for staff to enhance skills and compliance awareness.


• Improve operational systems, processes and best practices that guarantee organizational well-being


• Contribute towards the achievement of company's strategic and operational objectives


• Examine financial data/statements and utilize them to improve profitability


• Deliver consistent performance against set targets on key customer satisfaction measures and carry out daily/weekly reviews of KPI's

Qualifications:


• Bachelor's degree in Business Administration, Finance, Management, or related field (Master's degree is an advantage).


• At least 5–7 years of relevant experience in lending, banking, or financial services, with 2–3 years in a supervisory/managerial role.


• Strong knowledge of lending operations, loan processing systems, and regulatory compliance.


• Excellent leadership, organizational, and problem-solving skills.


• Strong analytical ability and attention to detail.


• Effective communication and interpersonal skills.


• Proficiency in MS Office and loan management systems.


• Excellent organizational and time management skills

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