Operations Manager

6 days ago

Biñan, Calabarzon, Philippines JOB CONNECT RESOURCES INC. Full time ₱1,000,000 - ₱1,200,000 per year

Job Summary:

The Operations Manager is responsible for overseeing and managing the end-to-end lending operations of the company, ensuring efficient loan processing, compliance with regulatory requirements, and excellent client service. This role leads and supervises the operations team, monitors loan applications, disbursements, and collections, and implements process improvements to optimize efficiency and minimize risk. The Operations Manager collaborates with senior management in developing strategies, setting performance targets, and ensuring operational goals are achieved to support the company's growth and profitability.

Key Responsibilities:

  • Develop, implement, and monitor operational policies, procedures, and workflows to ensure efficiency and compliance with regulatory requirements.
  • Lead, mentor, and evaluate the performance of operations staff to ensure high productivity and quality service.
  • Develop, implement, and review operational policies and procedures.
  • Help promote a company culture that encourages top performance and high morale.
  • Oversee budgeting, reporting and planning.
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  • Work with the board of directors to determine values and mission, and plan for short and long-term goals.
  • Identify and address problems and opportunities for the company.
  • Build alliances and partnerships with other organizations.
  • Support in the design and execution of training programs for staff to enhance skills and compliance awareness.
  • Improve operational systems, processes and best practices that guarantee organizational well-being
  • Contribute towards the achievement of company's strategic and operational objectives
  • Examine financial data/statements and utilize them to improve profitability
  • Deliver consistent performance against set targets on key customer satisfaction measures and carry out daily/weekly reviews of KPI's

Job Types: Full-time, Permanent

Pay: Php80, Php100,000.00 per month

Benefits:

  • Paid training

Education:

  • Bachelor's (Required)

Experience:

  • Supervisory/Managerial role.: 1 year (Required)
  • Lending, Banking, or Financial Services: 5 years (Required)

Work Location: In person

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