Team Lead
4 days ago
Team Lead — Retention for Telco Account
Qualifications
- A bachelor's degree from an accredited college or university preferred
2-5 years of experience in a team lead or supervisory role in Telco account
Preferably with Retention or Sales background
- Proven track record of driving team performance and delivering excellent customer service
- Strong communication and interpersonal skills with the ability to effectively motivate and manage a team
- Excellent problem-solving and decision-making abilities
- Proficient in using contact centre and CRM systems
- Fluency in English - both verbal and written
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