Supervisor, Customer Support

Job DescriptionMonitor team performance metrics and ensure adherence to SLAs and quality standardsIdentify training needs and conduct regular coaching and performance reviewsReport recurring issues and liaise with other teams and departments to have them resolved and ensure quick First-time resolution (FTR)Maintain effective communication flow with the rest...

The Freight Supervisor is responsible for overseeing daily freight forwarding operations, ensuring the efficient handling of import and export shipments, and maintaining compliance with customs regulations and company policies. This role involves supervising and guiding the operations team, monitoring workflow, coordinating with carriers, clients, and...

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Job Req Number: 99714Time Type: Full TimeResponsible for all process documentation requirements. (Process maps, working instructions, SOPS etc.)Responsible for team's process...

Job Req Number:  99714Time Type: Full TimeResponsible for all process documentation requirements. (Process maps, working instructions, SOPS etc.)Responsible for team's process standardizations and ensure that only valid deviations are allowed.Supports the Supervisor/Manager in meeting the set KPIs.Recommend improvements on the SOP with the steps on how the...

This is a remote position. Job Highlights:Contract type: Independent Contractor Schedule: 10 AM to 5:30 PM Central Time with 30 mins unpaid break 7 hrs per day (35 hrs per week) Client Overview:Join a dynamic and rapidly growing online vitamin business dedicated to providing top-quality products to customers across Australia. As the demand for their...

Team Shift Supervisor (AM/PM/Night Shift)Location: [Insert Branch] | Rotational Shifts (AM/PM/Night) | Full-TimeAbout XpressXpress is a fast-growing TNVS and taxi operator committed to delivering safe, reliable, and efficient mobility solutions. With a fleet capacity of eventually up to 500 vehicles and a strong focus on technology-driven operations, we aim...

Job Overview: The Transport Supervisor is responsible for leading and overseeing daily transport operations to ensure safe, efficient, and cost-effective movement of goods and services. This role focuses on route planning, vehicle allocation, and compliance with all legal, safety, and regulatory requirements while maintaining high service standards aligned...

Job SummaryThe Selling Supervisor is responsible for driving category profitability through effective category management and oversight of daily selling operations.Key ResponsibilitiesManage and ensure excellent customer service within the assigned categoryBuild and grow category performance through sales achievement, proper sanitation, and control of bad...

Location:Paranaque City, National Capital Region (Manila), PhilippinesJob ID:R0104281Date Posted: Company Name:HITACHI ENERGY PHILIPPINES, INC.Profession (Job Category):Sales, Marketing & Product ManagementJob Schedule:Full timeRemote:NoJob Description:The opportunity:The Customer Support Specialist provides internal and external customer support (e.g....

The Customer Operations Support's mission is to support Business Development and Key Account Management teams and translate customer needs into execution process, act as the bridge between Front office and IFFO / operation teams.WHAT ARE YOU GOING TO DO?Accounts Management/Handling and Customer Care:Assist Business Development and Key Accounts with visits to...