Team Lead

3 days ago

Philippines CallTek Full time $40,000 - $60,000 per year

As a Team Lead at Staff4Me, you will play a crucial role in guiding and supporting your team to achieve desired outcomes. You will be responsible for overseeing daily operations, setting team objectives, and driving performance excellence. Your leadership will directly influence the productivity and morale of your team, making this role pivotal to our success.

Key Responsibilities
  • Team Oversight{​{:}} Manage day-to-day operations of the team, ensuring tasks are completed efficiently and effectively
  • Goal Setting{​{:}} Establish clear goals and objectives for the team, aligning them with the company's strategic visio
  • n Coaching and Development{​{:}} Provide guidance and mentorship to team members, fostering professional growth and skill enhanceme
  • nt Performance Monitoring{​{:}} Track team performance metrics, offering feedback and recognizing achievements, as well as addressing any issues that ar
  • ise Collaboration{​{:}} Facilitate collaboration within the team and with other departments, ensuring smooth operations and communica
  • tion Problem Solving{​{:}} Identify challenges and develop effective strategies to overcome them, ensuring team cohesion and product
  • ivity Reporting{​{:}} Prepare and present regular reports on team performance, progress toward goals, and any areas requiring att
  • ention Process Improvement{​{:}} Actively seek ways to improve processes and team efficiency, implementing best practices and innovative so

lutions Requ

irementsRequireme

  • n
  • ts{​{:}} Bachelor's degree in Business Management, or a relat
  • ed field 3+ years of experience in a leadership or supervis
  • ory role Strong understanding of performance metrics and team ma
  • nagement Excellent communication and interpersona
  • l skills Exceptional problem-solving and decision-making capa
  • bilities Ability to motivate and inspire a team env
  • ironment Experience in a similar industryi
  • s a plus Proficient in using management software
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